Sales Administration Officer - German Speaking Temporary Positio
Tetra Pak / Kontorsjobb / Lund
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Do you want to be part of a team giving World Class Service & Support to Tetra Pak customers all over Europe?
In 2013 Tetra Pak Technical Service established a European Parts Centre for managing the orders and queries related to spare part for all customers in Europe. This team is based in Lund and consist of ~42 people. We service ~3900 customer sites in Europe & Maghreb in ten different languages. The position offers a great opportunity to make a true difference for our customers and will provide you with valuable experience in a fast paced, dynamic and international environment.
We are now looking for: A German speaking Sales Administration Officer (temporary position until August 31, 2018) to join our team and play a vital role in our success for servicing and supporting our European customer base.
The responsibility of the team is to handle all the administrative tasks for the spare part orders, from initial contact with the customer, to co-ordination and follow-up of transportation to the customer's destination. As a Sales Administration Officer, you will be a key player in our organisation and for driving our customer satisfaction in a direction that aims to increase Service, Performance & Quality. To be successful in the position you need to be a good communicator and have an excellent command in German both written and verbally (fluent) to support our customer base in a professional manner. You are also fluent in English, both writing and verbal. Knowledge within the logistics area and IT will be considered as an advantage.
This is temporary position until the 31th of August 2018.
Main Responsibilities
• Main point of contact for customers & market companies for parts orders and inquiries
• Respond to incoming orders and queries per phone and e-mail, utilizing a network of Tetra Pak colleagues & external partners for support
• Execute order administration tasks in SAP and other internal tools & systems
• Follow-up on orders, service level agreements and other key measurements
• Assure that transport to each customer is done in the right time, and at the lowest cost
• Work in close cooperation with the European market companies & other internal departments
Be the second-line operator in one or more of the following areas
• Issue purchase orders and follow up on deliveries from suppliers
• Preventive housekeeping of pending orders via our IT systems and reporting tools
• Participate in Daily Management and other activities to constantly improve the operation
• Responsible for driving and maintaining our Quality Management System (QMS)
Qualifications
In the position, you will work with a dynamic team in a high-paced working environment. You will have extensive international contacts both externally with customers, suppliers and internally within Tetra Pak. Communication has to be pro-active, fast and accurate.
As a person, you are service minded, result oriented and can easily and on a detailed level understand work instructions, work processes and administrative tools. You can work independently and together with others towards set goals. You have excellent communication and networking skills, customer service being your leading star. You have the ability to take initiatives and drive for changes. You are a team-player and enjoy co-operating with others to solve the work tasks in the most efficient way.
We will do a continuous selection, therefore please complete and submit your application in English online at
www.tetrapak.com as soon as possible but no later than January 31, 2018.
For further information about the position, please contact Henrik Reslow at
henrik.reslow@tetrapak.com .
For trade union information please contact Unionen/Susan Stigborg at +46 46 36 2432 or Sveriges Ingenjörer/Lars Haraldsson at +46 46 36 2533.
For information about your application, please contact recruiter Erika Bjerning at
erika.bjerning@tetrapak.comVaraktighet, arbetstid
This is temporary position
Publiceringsdatum2018-01-16Så ansöker duSista dag att ansöka är 0001-01-01
FöretagTetra Pak
AdressTetra Pak
Ruben Rausings gata
22186 LUND
Jobbnummer 3905759
Observera att sista ansökningsdag har passerat.