Quality Manager
AB Tetra Pak / Administratörsjobb / Lund
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Karlshamn,
Tanum,
Hammarö,
Sunne eller i
hela Sverige At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen.
We empower you to reach your potential with opportunities to make an impact to be proud of - for food, people and the planet.
Job Summary
You will lead the "Customer Quality Plan Fulfilment" program with the aim to systematically improve our overall Customer Experience and embed the 360O Quality approach in how we build and execute our customer plans. Additionally, you will collaborate closely with our markets to strengthen the Quality governance by amplifying customer needs and pain-points, prioritizing sustainable solutions across our 3 businesses.
The position is based in Lund, Sweden or in Modena, Italy.
What you will do
Lead the project as per the programme governance structure with clear milestones, deliverables, and benefit case, and support markets to;
Identify lead customers and their Quality pain-points.
Agree on concrete, timebound actions with the customer with clear timelines, quantified impact and KPIs.
Drive the fulfilment of those Quality actions through a task force together with the Business Units.
Support markets with their Quality forums including driving the usage of Quality dashboards across all markets.
Lead Market Operations in the Quality escalation process and prioritise conflicting requirements and capturing product development needs.
Ensure visibility and feedback loops with all markets on ongoing Quality actions including usage of PLC reports.
Drive quarterly Quality maturity assessment to secure focus and continuous improvements.
Support deployment of Quality 360O and any future Quality initiatives or trainings for the Sales, Marketing and Customer service teams in MO.
We believe you have
More than 5 years of relevant experience, preferably working in the markets and Quality/Issue Resolution experience.
Strong communication skills to influence and negotiate with stakeholders.
Good planning and prioritisation skills, and drive actions.
Effective meeting management to drive discussions, ownership, and decision-making.
Fluent in English with good data and digital capabilities.
We Offer You
A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
A culture that pioneers a spirit of innovation where our industry experts drive visible results
An equal opportunity employment experience that values diversity and inclusion
Market competitive compensation and benefits with flexible working arrangements
Apply Now
If you are inspired to be part of our promise to protect what's good; for food, people, and the planet, please send your CV to
HR.Res.Admin.Sweden@tetrapak.comThis job posting expires on 2024-09-07.
Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.
Så ansöker du Sista dag att ansöka är 2024-09-07
E-post:
HR.Res.Admin.Sweden@tetrapak.com Omfattning Detta är ett heltidsjobb.
Arbetsgivare AB Tetra Pak (org.nr 556050-0398)
Ruben Rausings gatan (
visa karta)
221 86 LUND
Arbetsplats Tetra Pak
Jobbnummer 8866577
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