Product Administration & Customer Support
Exertis Ztorm AB / Backofficejobb / Stockholm
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hela Sverige Visa alla jobb hos Exertis Ztorm AB i Stockholm Are you a junior professional with an interest in gaming? Are you also a highly motivated individual who is passionate about service and product management? We're looking for a dedicated and reliable team player who is eager to learn more to join our team in Stockholm!
About Exertis Ztorm
Exertis Ztorm is a leading digital games distributor, providing a digital distribution solution to video game publishers and retailers worldwide.
Our vision is to provide a one-stop-shop for digital distribution, and we want to surround ourselves with driven, collaborative people with a growth mindset who can contribute to our continuous development and innovation. We work alongside some of the best content in video games, such as Microsoft XBOX, SEGA, Rockstar Games, 2K, Capcom and many, many more.
About the role
As a Product Administration & Customer Support, you will work with creating and managing digital products in the Ztorm platform as well as communicate with our publisher partners and retailers on product releases and announcements. You are a key part of the organisation and will join our 7 persons Operations Team in the Production division with 3 others. The team works closely with internal stakeholders, such as our commercial team, and external stakeholders, such as our retailer and publisher partners.
You will be based out of our Hornstull office and report to our Operations Manager Kim Wanoa.
Tasks and responsibilities
• Product ingestion and catalogue management; creating and managing digital products.
• Liaise with publishers via email, Skype and telephone regarding new releases, product related matters.
• Send product related announcements to our retailer partners.
• Pricing updates.
• Stock management.
• Manage Jira tickets; create new and update existing tickets as well as assign tasks to other team members.
• General administrative tasks and process documentation.
• Support our continuous improvement through your own development and by providing feedback on our platform & processes.
Your skills and experience
•
Fluent in English, written and verbal.
• 1-2 years of working experience, preferably from similar administrative or product related areas.
• Professional and positive can-do attitude.
• Proficient skills in Microsoft Office.
• Preferably experienced in using Zendesk, Mailchimp, Jira, and Photoshop.
• Preferably interested in games and the gaming industry.
• Preferably fluent in Swedish, written and verbal; additional languages are beneficial.
Your personal skills
As a person, you thrive in a fast-paced environment and can manage your time as well as parallel projects and tasks. You are thorough, detail oriented and organised while also able to manage ad hoc tasks.
You have a professional and positive can-do attitude as you liaise with key stakeholders, both internally and externally. You are a natural problem solver and team player who thrives when working closely in a team with shared team responsibilities.
Application
Sounds like a good match? Welcome to apply! Tell us a bit about yourself and why you see Exertis Ztorm as your future workplace. Please attach your resume or Linkedin profile. Please submit your application in English.
Our recruitment partner UrbanUrban manages our recruitments and will handle all applications for this process. If you have any questions, please contact Frida Kask Rosén (
frida@urbanurban.se) or Lina Dobrzynski (
lina@urbanurban.se).
Ersättning Lön enligt överenskommelse
Så ansöker du Sista dag att ansöka är 2024-03-17
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Exertis Ztorm AB (org.nr 556646-7568),
https://exertisztorm.com Arbetsplats Exertis Ztorm
Jobbnummer 8153910
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