Onsite IT Technician- Göteborg

Tavana IT AB / Supportteknikerjobb / Göteborg
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The assignment is for an OnSite IT technician. Acting as back office support and 2nd line for end users in scope for our IT, support includes hardware (PC & Peripherals), software installation, fault analysis and user administration from an IT perspective. You will be part of a dedicated team providing support across all business areas. The support organization is structured around regular ITIL framework, but agile experience is a plus as all IT backend teams are structured according to agile way of working.

Responsibilities include

• Monitor, handle and follow up support cases from Servicedesk
• Service and support on client installations, workstations, miscellaneous IT equipment and server administration (OS, hardware)
• Implementations, troubleshooting, software/ OS / network
• Actively communicate with Servicedesk responsible about deviation, interference and divergences
• Administrate cases within the Servicedesk system
• Administrate asset handling within the Servicedesk system
• Suggest continuing service improvement within Servicedesk organization to Servicedesk responsible

Requirements

• Solid experience with support and troubleshooting on Windows based environment.
• Solid experience in supporting commonly known software (MS Office Suite)
• Experience in support IT client hardware and peripherals
• Knowledge in IT Infrastructure
• Knowledge of videoconferencing systems
• Knowledge in Mac & Linux client-based environment
• Excellent communication skills
• Fluent in Swedish and English or Chinese and English

Varaktighet, arbetstid
Heltid Anställningstid enligt överenskommelse

Publiceringsdatum
2021-06-23

Ersättning
Lön enligt överenskommelse

Så ansöker du
Sista dag att ansöka är 2021-12-10
Klicka på denna länk för att göra din ansökan

Företag
Tavana IT AB

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Tavana IT AB (org.nr 556924-2976), https://www.tavana.se/

Arbetsplats
Tavana IT

Jobbnummer
5828050

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