Leader - IT Operation @ H&M
H&m It-Avdelning / Supportteknikerjobb / Stockholm
2016-10-04
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➡️ Klicka här för den senare publicerade platsannonsen "Leader - IT Operation @ H&M" (publicerad 2017-01-27) ⬅️
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hela Sverige Are you one of our new leaders that want an exciting challenge to be responsible for an inspiring team within Application Operation?
We are looking for several experienced leaders to a role called Technical Solution Responsible (TSR). You will be working as a leader of a team with technicians in their daily work onsite and with our external offshore partners. Our goal is to deliver a stable, well performing and secure infrastructure and application environment to our business. As TSR you will be in the center of the delivery, oversee the delivery on a daily basis, report status, deviations and possibilities for improvement. You will handle expectations, requirements and requests as well as ensuring quality in the delivery at all times. You will also cooperate with the right stakeholders to secure that we set the right expectations and the right requirements for the delivery.
We are searching for you who are responsible and have a strong focus on delivery in everything you do. You are coaching in your leadership with a humble and positive attitude. As you will have an exciting role with a lot of variety of tasks you will be introduced to new problems and challenges continuously. Therefore it is important that you are flexible and quickly and easily can adapt to different situations. Attention to detail and a structured approach is important both when we work together and individually. We work in a buzzing and fast-paced environment, which requires that you are driven, structured and have the ability to prioritize and work as one team.
To succeed in this role you have excellent interpersonal skills, a service minded attitude and have a solid understanding of IT, especially Infrastructure & Operations. You are an open and honest leader who enjoys building relationships and have great communication skills.
Your responsibilities
The job as a Technical Solution Responsible at H&M IT comes with a lot of responsibility - and lots of fun! Your to do-list includes
• Being responsible for the operations of the IT systems within the delivery area according to business requirements
• Leading the team of application technicians in their daily work onsite and offshore
• Being responsible to establish, apply, integrate and improve the service delivery
• Participating and contributing in the continuous work with the maintenance and operational plans
• Participating in projects and transition to operations from development
• Participating in external procurement and monitoring of suppliers and vendors
Your skills
Just like everyone at H&M we believe that you are a social, open, communicative service minded and ambitious team player full of drive and optimism.
Your skills include:
• Have a minimum of 3 years of experience leading technical teams and offshore deliveries within an IT organization
• Experience from planning, organizing and follow up
• Experience of leading, coaching and delegating to get the team to work towards the same goals
• Experience from IT Service Management processes, ITSM
• Good knowledge in Swedish and English, spoken and written
Sounds interesting? Here's your chance for a career out of the ordinary!
For further questions and/or information, please contact Tony Warfvinge Group Manager, 08-796 55 00
Send your CV and Personal Letter no later than 23th October.
Varaktighet, arbetstid
Tillsvidare
Heltid
Publiceringsdatum2016-10-04ErsättningFast månads- vecko- eller timlön
Så ansöker duKlicka på denna länk för att göra din ansökanFöretagH&M IT-Avdelning
AdressH&M IT-Avdelning
10638 Stockholm
KontorsadressÅrstaängsvägen 13
Stockholm
Övriga kontaktuppgifterTelefonnummer: 08-7965500
Jobbnummer 3084596
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