Lead Warranty Segment Leader
Volvo Group / Maskiningenjörsjobb / Göteborg
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hela Sverige Do you want to ensure supplier warranty recovery and improvement of supplier warranty performance? Then this could be the right position for you!
About us
We are now looking for a Lead Warranty Segment Leader to our team within Technical Analysis and Supplier Warranty Recovery (TA&SWR). The TA&SWR Team consists of around 40 people worldwide located in Greensboro, Hagerstown, Curitiba, Lyon and Gothenburg. In Gothenburg we are seen as Key Accounts towards the Volvo Brand sales area; Europe and International. Our main task is to drive the supplier warranty recovery (SWR) as well as contribute to warranty spend reduction for our suppliers by collaboration with Volvo Group stakeholders. Within the TA&SWR team we have globally established Key Skills mapping linked to equivalent class room and on the job training for each role. This will provide you with the possibilities to grow in your role as well as take on new challenges when the time is right. Ownership, accountability, transparency and credibility are some of our guiding stars within TA&SWR.
Position description
As Lead Warranty Segment Leader within the Volvo GTT TA&SWR organization, your focus will be to handle supplier warranty recovery activities and improve supplier warranty performance through analysis and cost recovery, directly impacting Volvo's financial results. Your work will play a critical role in connecting customer experience with our products back to many groups within the Volvo organization.
The Lead Warranty Segment Leader reports to the Director TA&SWR Sweden. While there are no direct reports, the Lead Warranty Segment Leader manages many of the day to day activities of the team and mentors others in the department to grow in the key skills needed to be effective as a Senior Warranty Segment Leader or Warranty Segment Leader. The Lead works in strong cross-functional collaboration with Trucks Brands Aftermarket teams, Engineering and Purchasing. We are looking for candidates that can think 'out of the box' and consolidate warranty cases, putting together technical analysis inputs, technical and contractual documentation, to build strong recovery cases towards suppliers.
Competence/Who are you?
We believe that you have a general interest in technology. You have legal and contractual understanding and associated impact on business decisions and negotiations. You are an excellent team player and have the capacity to lead cross-functional teams and have the ability to build trust. You strive to reach results and feel comfortable working autonomously and can learn on the fly. You drive your work with courage and integrity. You have a proven record of excellent communication and presentation skills.
Qualifications
M.Sc. in Technical area (e.g. Mechanical, Electrical etc.)
Proficient in English, verbally and in writing
Quality management tools in project and quality root cause analysis tool
Experience in commercial negotiation
Merits
Knowledge of aftermarket tools
We are actively working to establish teams that will take maximum advantage of the strength inherent to differences in knowledge, experience, age, gender and nationality, among others. We find that well balanced work teams increase group dynamics, creativity and new approaches to solutions.
The Volvo Group is one of the world's leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.
Volvo Group Trucks Technology provides Volvo Group Trucks and Business Area's with state-of-the-art research, cutting-edge engineering, product planning and purchasing services, as well as aftermarket product support. With Volvo Group Trucks Technology you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.
Publiceringsdatum2019-02-04Så ansöker duSista dag att ansöka är 2019-02-18
FöretagVolvo Group
AdressVolvo Group
•
40508 Göteborg
Kontorsadress•
Jobbnummer 4595113
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