Hosting Delivery & Operations Teamleader to Epiroc IT
IT / Datajobb / Örebro
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hela Sverige Are you in for a big challenge, like contributing to the success of starting up a new global company? Epiroc is a leading productivity partner for the mining, infrastructure and natural resources industries.
With cutting-edge technology, Epiroc develops and produces innovative drill rigs, rock excavation and construction equipment and provides world-class service and consumables. The company was founded in Stockholm, Sweden, and has passionate people supporting and collaborating with customers in more than 150 countries.
Epiroc IT are currently seeking a driven individual with a can-do attitude to be part of our Epiroc IT organization. You will be part of a team responsible to deliver operations in the Hosting platforms used by Epiroc globally.
Job description
As Hosting Delivery & Operations Teamleader you are in charge to Operate and to Deliver world-class services to the Business that are geographically spread over the world.
As Hosting Delivery & Operations Team Lead you will work both tactical and operative. To be successful in this role you must be a strong leader with experience of global cross-teams cooperation. Take ownership and put yourself in driver's seat comes natural. You are not satisfied until operations delivered with excellence and take pride to help other part of the organization. Operations are delivered with internal/external resources and sourced services. You will be responsible to drive and develop the Hosting operations.
As a global Team Lead, you will be owner of suitably platforms depending applicant background. Automization is the key.
To provided Hosting services including IaaS, PaaS, SaaS, On-premise and External datacenters in different time zones. Operations team resources are located in all time zones.
Hosting portfolio currently contains platforms for Server management like, Backup, Database, VMware, Hyper-V, and SAN, Monitoring and Server Rooms / Datacenter management.
Mission
- Establish positive and supporting attitude within the Hosting Area
- Identify Hosting requirements from Business
- Optimize or change existing solution(s) in line with Epiroc IT strategy and security policy
- Operate:
• Global virtual team
• Support organization, processes, routines, tools and agreements to ensure operations in all regions - One way of working
• Organize a support team prepared to take global action on short notice
- Organize and assist in troubleshooting and other operational activities
- Tools and processes to manage operations including data shall be common and owned by Epiroc IT
- Take active part in Change project(s)
- Limit number of manual processes and routines in favor of automatization or self-service Keep it simple attitude (all aspects, like HW, platform and support processes)
- Ensure global adoption of routines and guidelines
- Always have data security in mind Work close with projects, programs, customers, vendors and resources across all levels of the organization.
- IT services efficiency and end-user experience
Experience requirements
- Teamleader of virtual teams
- Experience from large change projects
- Minimum 5 year experience as Teamleader preferably in a global IT organization
- Minimum 10 year experience from IT Operations (Server management, Backup, Database, VMware, Hyper-V, San, Monitoring and Server Rooms/ Datacenter management, etc.)
- Excellent understanding of IT technical components and processes
- Working with a multinational organization Business processes understanding
- Working experience from Hybrid-Cloud global setup
- Good understanding of governance and operations for cloud based services
- Working with a multinational organization
- Well organized and able to operate independently in line with guidelines
Knowledge / Educational requirements
Requirements
- University degree in relevant fields or similar competence developed through working experience
- Excellent verbal and written communication skills in English
- Passionate about your field of expertise and your customers
- Recognize the need for documented processes
Benefit
- ITIL Certificate
- Project and Change Management
- VMWare ESX/Storage/Backup/Citrix/Microsoft Server/Database/Linux/IoT
- Cloud SaaS/IaaS/PaaS
- PM3
Personality
The job requires a lot of collaboration both internally and externally so good interpersonal and communication skills are a prerequisite to be successful in the role. You need to be highly motivated and result oriented, -Sharing and caring, we keep our promises
A proactive personality is desired, with a capacity to deliver in line with expectations and objectives as the work is conducted with full responsibility and flexibility within given frames.
We also expect you to be well structured, service minded and adaptable to change. You should also have good analytical skills.
You must be able to travel international minimum 20 days/year.
Country and city description
Preferably Örebro, Sweden, other Epiroc Hub location can be considered
Application
Please attach your cv and personal letter to your application. Varbi is our recruitment system. If you are new to the system, start by register a profile. Please note that we only handle applications via Varbi, not by E-mail.
For more information about this opportunity, please contact:
Christer Ottosson, Global Hosting Manager IT
E-mail:
christer.ottosson@epiroc.com Phone: +46 19 670 7447
For more information about the recruitment process, please contact:
Claes Unestål, HR Professional
E-mail:
claes.unestal.ortelib@epiroc.com Phone: +4610-7551212
Varaktighet, arbetstid
100%. Tillträde: As soon as possible tillsvidareanställning
Publiceringsdatum2018-09-03ErsättningMonthly
Så ansöker duSista dag att ansöka är 2018-09-18
Ange följande referens när du ansöker: 2018/215
Klicka på denna länk för att göra din ansökanFöretagIT
AdressIT
Tackjärnsgatan 8
70191 Örebro
KontorsadressTackjärnsgatan 8
Jobbnummer 4326343
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