Head of Service Delivery at Energy Industries
ABB AB / Inköpar- och marknadsjobb / Umeå
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At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
At ABB Energy Industries we are providing service, system, products and solutions ranging from electrification, automation, instrumentation and digital to customers within the energy, chemical & refinery, food & beverage and life science segments. As part of todays and the future energy transition we are also acting on and developing new business opportunities within new power generation, energy conversion & management and smart infrastructure.
Are you interested to join us? At Energy Industries you will lead the Service Delivery team, drive growth in service agreements and field service by focusing on expanding the portfolio, driving sales and to build an efficient service delivery organization. As a service delivery manager, you are responsible for the P&L, implementation of service strategy and to optimize the use of own service resources and utilizing resources from ABB operation performance center in India and Czech Republic. In your team you will have 5 direct reporting managers located from Umeå in northern Sweden down to Malmö in southern Sweden.
You will be part of the energy service management team and located at one of our teams locations, Sweden.
Your responsibilities
Lead the service delivery management team
Localize and drives implementation of service strategy in your team
Drive growth together with sales
P&L responsibility for service agreement and field service
Improve service availability and develops capabilities and competencies
Responsible for Health, Safety & Environment (HSE) and all other business compliance standards and regulations in own area of responsibility
Your background
Several years of experience in serving customer from various perspective preferably in a management role
Leadership skills, with a collaborative, solution-focused approach and strong written and spoken communication skills
You are customer focused, engaged, striving for a workplace where our employees thrive, and that customer are satisfied
Fluency in English and Swedish is a requirement
More about us
Recruiting Manager Anders Kettis, +46 705 34 26 33, will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Torbjörn Eriksson, +46 702 08 99 50; Ledarna: Leif Öhrberg, +46 724 64 40 16; Unionen: Hannah Norén, +46 706 34 03 46. All other questions can be directed to Talent Partner Sara Vestin, +46 724 64 46 88.
We look forward to receiving your application (PDF documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website
www.abb.com. Så ansöker du Sista dag att ansöka är 2023-09-29
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare ABB AB (org.nr 559193-0903),
http://www.new.abb.com/careers Pendelgatan 2 (
visa karta)
904 22 UMEÅ
Arbetsplats Abb Business Center
Jobbnummer 8099934
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