Field Services Engineer

Life Technologies / Kemiingenjörsjobb / Stockholm
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LIFE TECHNOLOGIES IS A GLOBAL BIOTECHNOLOGY TOOLS COMPANY DEDICATED TO IMPROVING THE HUMAN CONDITION. OUR SYSTEMS, CONSUMABLES AND SERVICES ENABLE RESEARCHERS TO ACCELERATE SCIENTIFIC EXPLORATION, DRIVING TO DISCOVERIES AND DEVELOPMENTS THAT MAKE LIFE EVEN BETTER.

THE COMPANY HAS HISTORICAL SALES OF APPROXIMATELY $3.7 BILLION, EMPLOYS 10 400 PEOPLE, HAS A PRESENCE IN MORE THAN 160 COUNTRIES, AND POSSESSES A RAPIDLY GROWING INTELLECTUAL PROPERTY ESTATE OF OVER 4000 PATENTS AND EXCLUSIVE LICENSES.

Field Services Engineer, Sweden.

Purpose:
As a Service Engineer at Life Technologies, you become part of the Nordic team serving Life Technologies' Nordic customers. We are recruiting a new team member who is positive in nature, service-minded and educational in the approach with customers.

Main Responsibilities:

• Install, repair, maintain and provide instructions of use of instruments to ensure safe and effective customer operations

• Provide responsive telephone and on-site support

• Work to ensure that the customer is successful in the use of their instrumentation

• Assure professional relationship with existing customers to achieve customer loyalty

• Up-sell service contracts and products via Flip (Field lead incentive program)

• Support colleagues in sales by providing sales leads

• Coordinate own work schedule with relevant partners (service coordinator, manager, colleagues)

• Produce timely and accurate reports of your own activities: i.e. engineer reports, planned maintenance reports, installation reports, expense reports etc.

• Perform service activities within guidelines and in compliance with internal and customer procedures and regulations

Requirements/Qualifications:
• Professional background in electronics / biochemistry / engineering / life sciences or related areas

• Relevant experience within a service function

• Technical certificate or an academic degree an asset

• Driving license required

• Strong English verbal and written language skills required

• Good Scandinavian language skills an advantage

• Troubleshooting knowledge and experience

• Dedicated and updated on practical and technical knowledge at a high level

• Strong IT networking skills with good understanding of IT

• Able to work independently as the position is field based with remote management

Vi vill inte bli kontaktade av rekryterings-/bemanningsföretag.

Publiceringsdatum
2012-11-05

Körkortskrav
B

Arbetstider och omfattning
Tillsvidare
Heltid
Workinghours with up to 40% travel. Open ended contract. Fulltime.

Tillträde
As soon as possible.

Ersättning
Fast lön
To be determined.

Så ansöker du
Sista dag att ansöka är 2012-12-01
Through company web site: www.lifetechnologies.com/careers
Ansökan kan tyvärr inte göras via e-post.

Kontakt
Hege Jankowsky, Talent Acquisition Manager - Nordics, +47 976 05 101, Hege.jankowsky@lifetech.com

Företag
Life Technologies

Adress
Life Technologies
Boks 12650
11292 STOCKHOLM

Övriga kontaktuppgifter
Telefonnummer: +4797605101
E-postadress: Hege.jankowsky@lifetech.com

Jobbnummer
1383887

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