E-commerce Operations Manager

Ca Development AB / Webbmasterjobb / Burlöv
2025-05-09


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E-commerce Operations Manager at by Crea®
Full-time | Hybrid or Malmö HQ | Immediate Start Preferred
Are you passionate about optimizing e-commerce platforms and creating seamless, high-performing digital experiences? Do you thrive at the intersection of tech, data, and business operations? Are you someone who refuses to waste time doing the same task twice? Then you might be the person we are looking for.
About by Crea®
by Crea® is a fast-growing Scandinavian design brand with a global customer base. We create timeless, handcrafted furniture in Sweden with a focus on minimalist aesthetics, high quality, and local production. As we scale into more markets, we are looking for an E-commerce Operations Manager to take full responsibility for our Shopify platform, tech stack, and process automation initiatives.
Your Role
As E-commerce Operations Manager, you will take ownership of our Shopify store and all connected saas systems, tools and flows. You will ensure that everything on the site and other systems is up to date, accurate, and functioning smoothly. You will also lead our efforts to automate internal processes, eliminate manual work, and help the company scale without growing overhead.
You will work closely with our owners and marketing team to analyze performance, lead technical improvement projects, and continuously optimize both customer experience and backend operations.
Responsibilities
* Own the daily operations of our Shopify store and keep all product content, collections, and market-specific pages up to date
* Ensure flawless customer journeys and checkout flows across all devices and markets
* Lead technical improvement projects in collaboration with our developers and stakeholders
* Analyze performance and identify opportunities for improvement using GA4, Shopify Analytics, and session recordings
* Build and maintain KPI dashboards in Google Sheets or Power BI using live data from API sources
* Oversee and manage all API connections between Shopify and systems like ERP, PIM, Fortnox, Klaviyo, Webshipper, and more
* Identify repetitive processes and design in-house automation solutions using tools like Zapier, Make.com, or custom scripts
* Champion an automation-first mindset throughout the organization to reduce manual tasks and increase productivity
* Test and troubleshoot any errors in content, logic, or flows to ensure top-notch performance
What We Are Looking For
* Minimum two years of experience managing e-commerce operations, preferably with Shopify Plus
* Strong technical background and the ability to understand coding logic, workflows, and API behavior
* Proven experience with automation tools and a passion for building systems that reduce repetitive work
* High level of proficiency in Google Sheets, with the ability to build advanced dashboards and formulas
* Familiarity with Power BI is a strong plus
* Detail-oriented, self-driven, and capable of taking full ownership of responsibilities
* Fluent in Swedish and English, both written and spoken
Why Work with Us
* Join a Scandinavian design brand with international reach and strong growth momentum
* Work remotely or from our Malmö HQ and showroom
* Be part of a tight, ambitious team where ideas turn into action quickly
* Take full ownership of your area and make a measurable impact from day one
* Use the best tools and platforms to build modern, efficient workflows

Så ansöker du
Sista dag att ansöka är 2025-06-08
Klicka på denna länk för att göra din ansökan

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
CA Development AB (org.nr 559096-9571)
Strömgatan 2 (visa karta)
212 25  MALMÖ

Arbetsplats
by Crea®

Jobbnummer
9329513

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