Delivery Manager for VCC Integration
Volvo Information Technology Aktiebolag / Chefsjobb / Göteborg
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hela Sverige General Solutions, 9540, offers resources and deliveries within support, maintenance and development for applications, products and services, including the business administration area. The Business Administration part within GS is the non SAP part. General Applications consist of solutions that are not related to a specific process.
The EDI & Business Integration group manages the EDI & B2B Integration service to internal and external customers. The service consists of Maintenance, Support, Implementation and Business Analyst assignments for our customers. Our customers are Volvo Group, VCC and other external customers.
Delivery Manager for VCC Integration
We are now looking for a Delivery Manager for the Integration delivery towards Volvo Cars Corp. As a Delivery Manager you will be responsible for the delivery of Integrations according to the Service Level Agreement. The Integration delivery to Volvo Cars Corp. consists of MQ, EDI, WAS and VCOM. The delivery involves resources from different Volvo IT sites/departments as well as non-Volvo IT resources.
One of the initial task for you as a Delivery Manager will be to securing the delivery of Integrations according to Volvo IT processes. It requires knowledge within the Integration area as well as the Volvo IT organization and our common processes.
In order to do so you need to have a broad IT-background and strong leadership skills. Since the delivery team will consist of global resources you need to be able to cooperate with people in an international environment.
Your profile:
You have broad IT background and long experience from handling deliveries to customers. You have good leadership skills and feel comfortable in using them when aiming for cost, quality, efficiency and time targets. You like structure and are solution oriented with a holistic view always aiming for customer satisfaction. You also have a very strong social competence and are perceived as service minded.
General qualifications and skills:
• Academic qualifications within the relevant field
• Broad IT background
• Leadership skills
• Strong Communication skills
• Proven abilities to communicate and establish good customer relations
• Communicative team-player
• Proactive and with a strong drive to continuously challenge and improve
• Excellent command of spoken and written Swedish and English
• Work experience as a maintenance manager, Customer Service Manager or equivalent
• Service minded - customer focus
• Courage and ability to communicate and explain the content of the services within the agreement from a delivery perspective
• Capacity to execute against set targets
• Strong interpersonal skills and ability to create and maintain a human network
• Experience from work in customer/account teams. Used to daily contact with customers
We can offer:
• A strong competence development roadmap and several professional and technical communities
• An attractive working environment with highly skilled and experienced colleagues
• The possibility to participate in developing and influence the future for the BI area within the Volvo group.
• A global network
Publiceringsdatum2011-12-16Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2012-01-15
Klicka på denna länk för att göra din ansökanAnsökan kan tyvärr inte göras via e-post.
KontaktHelena Dimming, Line Manager, 031 - 322 62 94
Facklig kontaktThomas Åberg, Unionen, 031 - 322 53 95
Christer Jonsson, Akademikerna, 031 - 322 27 28
Anneli Mattsson, Ledarna, 031 - 322 93 91
FöretagVOLVO INFORMATION TECHNOLOGY AKTIEBOLAG
AdressVOLVO INFORMATION TECHNOLOGY AKTIEBOLAG
40508 GÖTEBORG
KontorsadressASSAR GABRIELSSONS VÄG
GÖTEBORG
KontaktuppgifterTelefonnummer: 031-667000
Jobbnummer 1108590
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