Customer support and invoice administrator
Tech Mahindra Sweden AB / Kundservicejobb / Stockholm
2025-03-12
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hela Sverige Tech Mahindra is a part of the Mahindra Group and was founded in India in 1945. Since then the company has expanded and is now one of the largest and most admired multinational companies with 260,000 employees in over 100 countries.
The vision of Tech Mahindra to make other organizations better and more cost-effective using modern digital solutions. In Sweden, we have collaborations with customers where we are now streamlining their financial, HR and IT processes.
We now have an available role as Customer support and invoice administrator.
Tasks and responsibilities:
Receive error reports via phone and email
Administer cases in Service Now
Administer work orders in Entré and forward to the correct department
Follow-up work orders and close customer errands
Register offer requests and send to the sales department
Receive invoice questions via phone and email
Invoicing and crediting
Project a conto invoicing
Contract management - register, invoicing and terminations
Collective invoicing for VIP-customers
Management of reminders/debt collections sent to customers
Support the production department with various questions and requests
Administration of new customers in various systems
Changes in customer registers, example: new invoicing information, mergers, bankruptcies
Administration of new facilities and related projects
Qualifications:
Fluent in Swedish, speech and writing
Good knowledge in English, speech and writing
Preferably experience in accounts receivable and contract management
Preferably experience in administration and customer service
Characteristics:
Easy learner
Problem solver
Positive
Works well in a group
We are excited to welcome a new employee as soon as possible, and will review applications right away. Please send application to nordicsjobs@TechMahindra.com
Så ansöker du Sista dag att ansöka är 2025-04-11
E-post:
nordicsjobs@TechMahindra.com Omfattning Detta är ett heltidsjobb.
Arbetsgivare Tech Mahindra Sweden AB (org.nr 559063-4043)
Jobbnummer 9217059