Customer Success Manager
Greenbyte AB / Butikssäljarjobb / Göteborg
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hela Sverige Visa alla jobb hos Greenbyte AB i Göteborg We are looking for a thorough and knowledgeable Customer Success Manager to be responsible for our customer's success in realizing the full value of our services. The responsibility includes account ownership and the tasks range from product training, actions for increased customer engagement, advisory and sales for customer retention and expansion.
As Customer Success Manager you will work with:
• Advanced product training
• Monitoring of and actions for increased user engagement
• Product information communication
• Sales towards existing customers in accordance with ambitious growth targets
• Both proactive and corrective actions for improved customer satisfaction and success
Education & Profile
• Experience in complex B2B solutions
• Experience in renewable energy
• Professional personality with ability to build long-term business relationships
• Analytical skills with ability to find solutions for operational problems
• Interest in cutting-edge software services
• Excellent organizational skills including attention to detail and multi-tasking skills
• Positive attitude and a willingness to work in an agile and fast-growing organization
• Great communication skills in English
• University degree in relevant field
Extra Pluses
• Account management, business development, and sales experience
• Experience in training
• Fluency in German and/or Spanish
• IT and SaaS business experience
Greenbyte develops Breeze and Bright - the next generation analytics cloud platforms for renewable energy assets. We are a team of young professionals on a mission to convert more renewable resources into electricity.
Our customers range from wind farm developers to owners and operators with assets such as wind turbines, solar PV sites, met mast and remote sensing devices. Their common need is to understand and make sense of large sets of data. We look forward to everything that will happen in renewable energy in the next 10-15 years and has a strong commitment to staying at the forefront of the technology curve and to always bring the most useful software technologies to the industry.
Publiceringsdatum2017-10-30Så ansöker duSista dag att ansöka är 2017-11-29
Ange följande referens när du ansöker: Customer Success Manager
FöretagGreenbyte AB
AdressGreenbyte AB
Östra Hamngatan 16
41109 Göteborg
KontorsadressÖstra Hamngatan 16
Jobbnummer 3774330
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