Community Manager (Social Media)
Danda AB / Kundservicejobb / Göteborg
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hela Sverige Assignment description
For our client we are looking for a Community Manager
The main tasks include:
• Handle incoming social media communication, using the social media management tool and additional dashboards
• Respond to comments and customer queries according to SLA
• Pro-actively engage with fans, customers, potential customers, industry professionals and journalists on agreed platforms
• Coordinate with Central CM team, company Support, Global and Local Marketing and PR teams to ensure brand and communication consistency
• Work closely with the Central CM team to ensure alignment with company's CM communication objectives
• Support Care centres and CM agency with information, latest updates, planned outbound comms; be their contact person on local level
• Monitor and report on feedback and online reviews
• Monitor and report on local forum activity
• Build and maintain relationship with local forum admins
• Maintain local translated response matrix
• Comply local monthly report to share with Central CM team
• Stay up-to-date with information and updates from HQ
• Stay up-to-date with the online world (social media, forums, blogs)
Varaktighet, arbetstid
Heltid Anställningstid enligt överenskommelse
Publiceringsdatum2022-03-15ErsättningLön enligt överenskommelse
Så ansöker duSista dag att ansöka är 2022-09-01
Klicka på denna länk för att göra din ansökanFöretagDanda AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Danda AB (org.nr 559069-2249),
https://danda.se Arbetsplats Danda
Kontakt Misha Amiri
misha.amiri@danda.se Jobbnummer 6438966
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