Client Service Engineer till Talos // Göteborg
Double AB / Datajobb / Göteborg
2021-12-09
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hela Sverige Talos is looking for an experienced customer-facing engineer to help support our customers in a fast-paced, 24 / 7, global digital asset trading ecosystem. This individual will play a key role in ongoing customer success and the overall health of our trading systems.
• Serve as primary point of contact between Talos and our customers, including interactions with head traders, engineers, and system administrators
• Engage in maintaining system stability and dedicated servicing of client inquiries and helping with client integrations
• Work with clients to help troubleshoot and resolve issues and questions in live trading systems
• Ascertain common customer pain points and proactively solve future problems
• Assist broadly with client acquisition pipeline
Your profile
• 5+ years of experience in customer-facing support / engineering role
• Programming and / or scripting experience preferred
• Engineering degree or quantitative equivalent or similar experience
• Experience with Linux and distributed systems / cloud services
• Experience with trading systems in either capital markets or digital assets strongly preferred
• Excellent written and verbal communication skills
• Exceptional problem-solving ability
Skills
Client Service
Communication
Organization
Publiceringsdatum2021-12-09Så ansöker duSista dag att ansöka är 2022-01-08
Klicka på denna länk för att göra din ansökanFöretagDouble AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Double AB (org.nr 556940-1846)
411 15 GÖTEBORG
Jobbnummer 6163475
Observera att sista ansökningsdag har passerat.