Business Relationship Manager
Tata Consultancy Services Sverige AB / Säljarjobb / Stockholm
2018-09-14
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hela Sverige We are looking for a Business Relationship Manager (BRM) for a Nordics Retail Customer of TCS responsible for Managing the overall relationship with customer
KEY RESPONSIBILITIES:
Deliver on sales targets for the portfolio(s)
Responsible to achieve P&L (Profit and Loss), customer satisfaction and similar organization goals
Develop and manage TCS' relationship with the Customers at all levels from operational to tactical levels
Responsible for achieving high customer satisfaction goals
Provide consulting services to the customer
Develop value added consulting solutions for the customer
Partner with the customers and provide them opportunities to benefit from TCS thought leadership
Responsible along with the other sales team for Nordics growth and performance per the revenue and profitability targets
Identify new opportunities in market and convert into GTM initiatives
Perform bid manager role and liaise with other internal groups in driving the completion of our response
Perform solution and pricing validation according to the competency area as and when required
Manage the learning and development of the teams involved in serving Nordics customers ¨'
MINIMUM REQUIREMENTS:
At least 10 years of experience in the following:
IT management consulting, pre-sales, sales and IT Services delivery
Business development and creating GTM strategy
CXO level client relationship management
Leading engagements and developing solutions for clients
Business development skills: Achieve the revenue and profitability targets set in alignment with the overall Europe targets
Offerings and solution development: Understand the needs and trends in the Nordic market and tailor TCS's existing solutions and/or create new solutions for the Nordic market
Onshore-offshore delivery model: Work in a Global Delivery Model including the onshore-offshore model to leverage TCS's global consultant pool to deliver the most cost effective services to the clients
Experience of Retail processes and solutions
Experience of working in multicultural environment
Experience working with multiple service horizontals like BPO, IS, Assurance etc.
Relationship Management skills
Organization building skills: Build the TCS Nordics team with the right competencies, experience and staffing numbers to serve H&M effectively and efficiently
Business Relationship Manager Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery ModelTM, recognized as the benchmark of excellence in software development. For more information, visit us at
www.tcs.com.TCS has been present in the Nordic region since 1991 and has continuously invested in the market to deliver consistent results to its customers. TCS has around 9,000 professionals working in Sweden, Finland, Norway, Denmark, Iceland and across TCS' Global Network Delivery ModelTM, servicing leading Nordic companies.
Publiceringsdatum2018-09-14Så ansöker duSista dag att ansöka är 2018-09-24
FöretagTATA CONSULTANCY SERVICES SVERIGE AB
AdressTATA CONSULTANCY SERVICES SVERIGE AB
Mäster Samuelsgatan 42 (15tr)
11157 STOCKHOLM
KontorsadressMäster Samuelsgatan 24
Jobbnummer 4348224
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