B2B Technical Support

Poolia Sverige AB / Säljarjobb / Stockholm
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Our client is now expanding their Nordic service organization in Kista, Sweden and is now looking for an engaged and dedicated B2B Technical Support Engineer to support the B2B Division. This is a fulltime position and is expected to start as soon as possible!

Dina arbetsuppgifter i huvudsak
You will be working with:

• Identify and analyze quality issues on LED/LFD/HTV products
• Advanced diagnose and troubleshooting of LED/LFD/HTV products
• Support service partners with training and guidelines
• Support technical engineer in daily operation within Nordics
• Escalate product quality issues to production and development operations
• Manage implementation of new system logics and follow up with partners
• Identify and solve critical issues in end customer environments
• Support presales and post sales issues on site and partner pilot tests
• Support problem solving task-force activities for products and solutions
• within the B2B division
• KPI management and analyzing data

Vem är du?

We are looking for a person who has a genuine interest in B2B electronics and aftersales. You should be B2B oriented and responsive to their business issues. To be successful in the role you need to be energetic and self-propelled with a short learning and the ability to find new solutions to complex problems.

Suitable background:

• Experience from working with service and support of LED/LFD/HTV products
• Knowledge from working with Magic Info, Reach solution, TeamViewer and LSM
• Broad experience in solutions and technical support from professional LED/LFD/HTV business
• Strong knowledge of IT-infrastructure management and IT department operations
• Good knowledge and understanding of both software and hardware of modern LED/LFD/HTV products
• Technical degree preferred, alternatively exceptional track record

If you think that this description matches your background, we highly encourage you to apply as soon as possible as we will interview candidates continuously for this position.

Om verksamheten
Working as a consultant suits whoever wants to get a lot of experience in a short period of time. We offer you the chance to work with well-known brands at renowned companies where you can develop your skills. If you're looking for a world of exciting assignments and new contacts, you'll like being a consultant.

Varaktighet, arbetstid
Heltid Visstid, mer än 6 månader

Publiceringsdatum
2019-12-06

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2019-12-20
Klicka på denna länk för att göra din ansökan

Företag
Poolia Sverige AB

Arbetsgivarens referens
Arbetsgivarens referens för detta jobb är "55535".

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Poolia Sverige AB (org.nr 556426-7655), http://www.poolia.se

Arbetsplats
Poolia IT AB

Jobbnummer
4991100

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