Application Support & Problem Coordinator
Avaron AB / Supportteknikerjobb / Göteborg
2026-03-17
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hela Sverige About the Company
Avaron AB is a growing consultancy that matches your expertise with the market's most interesting assignments, offering a platform where your professional development is central.
About the Assignment
In this role, you will take ownership of application support for two cross-functional teams covering both backend and frontend services. You will also represent the wider Tracking & Planning area as Problem Coordinator, with a strong focus on proactive improvements that strengthen stability, reduce incidents, and secure a reliable production environment.
Job DescriptionMonitor production health, logs, graphs, and alarms to identify risks and deviations early.
Handle incidents and support-related issues with the goal of minimizing downtime and preventing recurring problems.
Analyze alerts and runtime issues, identify where the problem lies, and engage the right team quickly.
Follow up on incidents and communicate status, feedback, and updates to managers, stakeholders, and other teams.
Participate in daily runtime meetings with focus on production status and operational stability.
Act proactively on alarms and critical thresholds, for example when queues start to grow.
Pay extra attention around new deployments in PROD and QA to detect bugs and other issues early.
Support development teams in troubleshooting and incident communication.
Train support functions and backup resources in the teams' services and tools to improve overall support capability.
RequirementsUniversity degree in computer science or a similar relevant field.
Several years of working experience as Application Support.
Good knowledge in troubleshooting.
Experience of independently handling incidents and support cases.
Knowledge about server/cloud-based infrastructure.
Deep knowledge of tools such as Grafana, Support Tool/LogView, Kibana, and database management.
Ability to understand and analyze logs, graphs, alarms, and service behavior to resolve issues effectively.
Strong communication skills and ability to collaborate with teams, managers, and stakeholders.
Fluent English, written and spoken.
Valid work permit for Sweden or EU citizenship.
Nice to haveExperience of Java 17+.
Application
Selections are made on an ongoing basis, so we recommend that you apply as soon as possible.
Så ansöker du Sista dag att ansöka är 2026-03-23
Klicka på denna länk för att göra din ansökan Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "teamtailor-7400532-1897455".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Avaron AB (org.nr 559175-4279),
https://jobs.avaron.se Drottningtorget 5 (
visa karta)
411 03 GÖTEBORG
Jobbnummer 9802211