Wholesale Operations Assistant

Axel Arigato / Kontorsjobb / Göteborg
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Born in 2014 by Creative Director, Max Svärdh and CEO, Albin Johansson, Axel Arigato is a Sweden based contemporary brand that started from an Instagram page and an idea to break into the footwear market.

With deep roots in music, art, architecture and what is contemporary, Axel Arigato has defined itself by offering more than a product. It has been created to leave an experience at the front of mind, whether it's via stores, online or through events.

Axel Arigato currently has 4 stores, including London, Copenhagen, Stockholm and Gothenburg with more pending. Expanding from 2 people to now hiring over 60 members of staff in 4 years, Axel Arigato also operates a subsidiary office in London.

Join us!

Wholesale Operations Assistant

The main responsibility is to ensure that all our Wholesale partners are given the correct information in regards to their orders and that the company delivers when scheduled and efficiently.

As a wholesale assistant, you will be working within the wholesale operations department but will be in contact with other internal departments such as Wholesale sales, finance, production, marketing and more.

You will be working towards a smooth process and routine system that will offer our customer a transparent and easy order/delivery process and that they will get the necessary information in regards to their orders.

Responsibilities

Sales

• Keeping track of our delivery schedule, be reactive and communicate to inform vendors
• Maintain and build relationships with clients. Follow-through with customer service and pro-active in-season selling is essential and a must
• Coordinate wholesale returns, cancellations and claims and any associated credit notes or stock allocation.
• Assemble and confirm customer orders in the wholesale systems and coordinate purchase with production.
• Support, if necessary, in the scheduling of customer showroom appointments
• Work with CONSIGNMENT payment terms Partners. Invoicing and inventory management is a must
• Placing seasonal and continuity orders in our ordering systems
• Maintain CRM of Wholesale Partners constantly including Accounts/Finance Contacts, customer data for all customers in all systems.
• Ensure our pricing in our Wholesale Systems are accurate
• Cancelling orders/items and then crediting and communicating to the Wholesale Partner
• Keeping log of shipping manuals
• Warehouse management between incorrect pick and packs
• Having total knowledge of your business and tasks

Logistics and Administrative Support

• Import orders into ERP and secure correct order release data (inco/payment term, external order references, pick & pack instructions etc.).
• Manage the order release process and wholesale stock allocation.
• Communicate effectively with internal departments, customers and partners around the world.
• Ensure all customers sign up to and adhere to the company terms and conditions including payment, delivery and discount terms..
• Expediting the customer delivery process and highlight/communicate any issues arising from our shipping performance.

Qualifications

• Must be analytical and strong on Excel
• An interest in the fashion industry
• Willing to learn and rise to new challenges
• Can-do attitude with a hands-on approach
• Always finish what's have been started
• Able to question and clarify explanation of issues or requests to ensure that issues/problems are understood and solved.
• Must work to a high degree of accuracy with good attention to details
• Ability to work on own initiative
• Strong communication and interpersonal skills
• Proficiency in Excel / Word / Powerpoint



Start date: According to agreement.

The position is a temporary position (due to parental leave) for 12 months but with the possibility of it to become a fixed position.

Apply by submitting your CV and a brief statement of why you are the perfect fit for this position.

We process applications continuously and the position may be filled before the last day of application.

Varaktighet, arbetstid
• -

Publiceringsdatum
2019-03-12

Ersättning
Enligt överenskommelse

Så ansöker du
Sista dag att ansöka är 2019-04-12
Klicka på denna länk för att göra din ansökan

Företag
Axel Arigato

Adress
Axel Arigato
Västra Hamngatan
41117 Göteborg

Kontorsadress
Västra Hamngatan

Jobbnummer
4664671

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