Team Leader - Business Service Management
Volvo Information Technology Aktiebolag / Supportteknikerjobb / Göteborg
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hela Sverige Volvo IT is a global company and part of the Volvo Group. Our experienced and motivated team delivers reliable industrial IT solutions, competitive telematics services and insightful consulting services. We employ over 5 000 employees worldwide who work in an open and enthusiastic atmosphere where human diversity, mutual respect and the highest professional standards are essential components.
The Business Services Management area is comprised of a global team that provides within Volvo IT a platform, processes, and knowledge to implement BSM within the company. BSM is a discipline that ties IT Services and how they are managed tightly with our customers Business processes. It looks at IT from a service oriented perspective
We work with Service Monitoring and Application Operation groups to deliver these capabilities. We develop and manage the environment which is composed of Monitoring tools, Event Reception tools, and the BSM Platform itself.
Job description:
The BSM team leader must run the activities of the BSM global team. We have team members in Sweden, Lyon, Gent, Greensboro and Bangalore The candidate will work with the BSM Gpam, Product managers and product Technical Leaders to accomplish this.
You will be responsible for day to day operations of the team and you will be part of resource and competence planning.
Qualifications:
• Leadership competence
• Proactive mind-set
• A good communicator
• Knowledge of Incident and Problem management
• Experience working in a Global environment
• Good organizational skills
• Good interpersonal skills
The general qualifications are that you have an adequate academic qualification and that you are a communicative team-player. You have deep skills in documentation and you have to have the ability establish and maintain good relations and also have the ability to work in global, multi-cultural organization. You also have to be proficient in both spoken and written English and Swedish.
We can offer:
• A strong competence development roadmap and several professional and technical communities
• An attractive working environment with highly skilled and experienced colleagues
• An opportunity to work with business critical work assignments
• Carrier opportunities within the wide Volvo world
Location:
Gothenburg, Sweden
Starting date:
By arrangement
Publiceringsdatum2011-10-20Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2011-11-13
Ansökan sker via företagets webbplats.
Ansökan kan tyvärr inte göras via e-post.
KontaktBill Detschel, GPAM BSM, +1 336 393 2396
Facklig kontaktThomas Åberg, Unionen, +46 31 322 53 95
Christer Jonsson, Akademikerna, +46 31 322 27 28
Anneli Mattsson, Ledarna, +46 31 322 9391
FöretagVOLVO INFORMATION TECHNOLOGY AKTIEBOLAG
AdressVOLVO INFORMATION TECHNOLOGY AKTIEBOLAG
40508 GÖTEBORG
KontorsadressASSAR GABRIELSSONS VÄG
GÖTEBORG
KontaktuppgifterTelefonnummer: 031-667000
Jobbnummer 1059543
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