Software Application Engineer (SAE)
Manpower / Datajobb / Stockholm
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hela Sverige METTLER TOLEDO is a leading global manufacturer of precision instruments. The Company is the world’s largest manufacturer and marketer of weighing instruments for use in laboratory, industrial and food retailing applications. The Company also holds top-three market positions in several related analytical instruments and is a leading provider of automated chemistry systems used in drug and chemical compound discovery and development. In addition, the Company is the world’s largest manufacturer and marketer of metal detection systems used in production and packaging. Additional information about METTLER TOLEDO can be found at
www.mt.com.Goal of the function is to supply software consultancy and maintenance in both pre- and after-sales. In the pre-sales process the SAE supports the software sales engineers in the sales process by process studies, presentations and demos. In the after-sales process installation, configuration and training belong to the job. Customer support in case of malfunction is given at the customer’s site or from the own office.
The SAE participates in the development of the software activities of METTLER TOLEDO by observing, asked and unasked, opportunities in the market and, if possible, develop them.
Main activities
Support of sales, install and configure software solutions and solve problems that customers have when using the software.
This means:
• Visit customers.
• Repair failures of software systems in such a way that down time at the customer’s will be limited to a minimum. This means: localize the failure, judge the nature and extent of the failure, determine whether repair is possible and do the repair.
• Judge the technical feasibility (soft- and hardware) of the solutions for weighing problems that are proposed by a sales specialist and that cannot (yet) be realized with standard weighing systems.
• Advise the sales specialists about customer specific applications, the choice of data processing equipment (hardware platform), options, modules, software platform etc.
• Estimate the necessary time and cost.
• Project preparation, installation and instruction of internal and external projects for customers, OEM and software houses.
• Make proposals to customers for necessary extensions to make a system function optimally. Next, deal with the additional orders.
• Offer chargeable consultancy.
• Advise and develop, together with the service manager, software contracts.
• Support service that has to do with operation systems, networks and weighing equipment.
• Work abroad and/or support other business areas.
• Give software support to the colleagues of the Business Area by organizing trainings
• Participate in meetings
• Maintain and develop know-how.
• Communicate with manager about current matters, service and product info, general, economical and business subjects.
Education and competences
• Higher technical education in electronics/data processing and additional MCSE, knowledge of networks or experience to this level.
• Good knowledge of English
• Good knowledge of MS Office programs
• 2 – 5 years of experience in field service
• Flexible, independent, positive and dynamic
Contact
For this position, Mettler Toledo is working with Manpower Professional Engineering. Please send your application by using the link below. The selection and interview process is ongoing, so send your application as soon as it is ready – do not wait until the cut-off date. If you have specific questions you can call our recruitment consultant, Anna Setterberg 08 764 2583.
Welcome with your application!
Publiceringsdatum2011-01-20Arbetstider och omfattningEnligt överenskommelse
ErsättningEnligt överenskommelse
Så ansöker duSista dag att ansöka är 2011-02-20
Ansökan kan tyvärr inte göras via e-post.
Ansökan sker via företagets webbplats.
KontaktAnna Setterberg, 08 764 2583
FöretagManpower
AdressManpower
Jobbnummer 827456
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