Service Support Engineer - PIM (Inriver & Azure)
Incluso AB / Supportteknikerjobb / Lund
2025-11-18
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hela Sverige We are now looking for a Service Support Engineer - Product Information Management within Inriver & Azure, for a global manufacturing company in Lund.
Start is ASAP, 1 year's contract to begin with, possibility of extension after that.
Key Responsibilities:
1. Application Support & Maintenance
Provide L2/L3 support for the Inriver PIM platform, ensuring system stability and performance.
Handle incident resolution, root cause analysis, and problem management.
Coordinate with vendor (Inriver) and internal development teams for escalations.
2. Data Operations & Monitoring
Manage and monitor data synchronization between Inriver, Azure, and downstream systems.
Handle troubleshooting of data pipelines, APIs, and connectors.
Perform routine health checks, validations, and batch job monitoring.
3. Azure Data Management
Work with Azure Cosmos DB, Azure Data Factory, and related services for data ingestion and transformation.
Develop or maintain scripts and automation tools for recurring operational tasks.
4. Change & Release Management
Support deployment activities, configuration changes, and release testing.
Maintain up-to-date technical and operational documentation.
5. Continuous Improvement
Identify system inefficiencies and propose optimizations.
Contribute to knowledge base articles and team process enhancements.
Required Skills & Experience:
3-5 years of experience in application or system support roles, preferably in product data management environments.
Strong knowledge of Inriver PIM, including data model configuration, workflows, and inte-grations.
Hands-on experience with Azure cloud services, especially Cosmos DB, Azure Data Factory, and Azure Functions.
Solid understanding of API integrations, RESTful services, and data exchange mechanisms.
Experience with incident, change, and release management tools (e.g., ServiceNow, Jira).
Ability to collaborate with cross-functional teams and communicate technical issues clear-ly.
Preferred / Nice-to-Have Skills:
Experience in data modeling, ETL processes, or product master data management.
Familiarity with CI/CD pipelines for cloud-based systems.
Exposure to Power BI or similar tools for monitoring and analytics.
Basic scripting knowledge (PowerShell, Python, or SQL).
Scrum Master/Jira/Confluence
Educational Background:
Bachelor's degree in Computer Science, Information Systems, or related technical discipline.
Inriver or Microsoft Azure certifications will be a plus.
Soft Skills:
Strong analytical and troubleshooting skills.
Proactive, service-oriented mindset.
Ability to manage multiple issues and priorities simultaneously.
Clear written and verbal communication.
This is a full-time consultant position through Incluso in Lund. Start is ASAP, 1 year's contract to begin with, possibility of extension after that.
Please submit your CV as soon as possible since we will review the applications on an on-going basis.
For more information about this role, please contact Kanika Singhal, recruiter at Incluso.
Ersättning Lön enligt överenskommelse
Så ansöker du Sista dag att ansöka är 2025-11-28
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Incluso AB (org.nr 559002-3213)
Arbetsplats Incluso
Kontakt Kanika Singhal
kanika@incluso.se +46 73-533 78 11 Jobbnummer 9610096