Service Repair Manager
BSH Home Appliances AB / Chefsjobb / Nykvarn
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hela Sverige Välkommen till innovationsledaren inom hushållsapparater, välkommen till vårt team!
BSH Home Appliances AB ingår i BSH Home Appliances Group.
Med våra produkter med märken som Bosch, Siemens, Neff och Gaggenau, samt våra regionala och lokala märken, gör vi livet enklare. Vi är en internationell koncern med en årsomsättning på runt 13.1 miljarder euro under 2016 och mer än 58,300 anställda. Vi inspirerar genom intelligent teknik, utmärkt design, energisnåla produkter samt en god arbetsmiljö.
Ta ett steg vidare i din karriär - tänk framåt med oss.
For BSH Home Appliances, we are looking for a Service Repair Manager based in Nykvarn
Your tasks
• Main area of responsibility will be to lead, coach and motivate a team of service technicians in the field and our in-house repair workshop
• Support, monitor and follow up with your team and ensure that they achieve defined KPIs
• Manage daily operational tasks such as capacity planning, invoice checking, operational meetings, compliance adherence and support your employees and other Service Repair Managers
• Actively work to maintain the service levels with our external and internal partners.
• Responsible for control and follow-up of KPIs within customer service
• Develop the business with a focus on increasing service levels, quality and consumer loyalty
• With an innovative mindset, develop and improve processes in order to increase productivity, efficiency and reduce waste
• Participate in projects as required
Who are you?
• Education level should be minimum high school degree
• Proven management and leadership experience in an repair environment
• A strong coach and good communicator who has the ability to motivate and develop your team
• A person who is highly organized, can handle multiple competing priorities and set high standards
• To succeed and thrive in this role, it is also important that you are solution-oriented, take your own initiative and have a strong drive to complete your tasks with good results
• Furthermore, you are strategic, forward-thinking and have the ability and the will to lead others with a positive attitude
• Generally high system knowledge and very good knowledge of Excel
• In the role, it is a requirement to be fluent in English and Swedish
What can BSH offer you?
In the role of Service Repair Manager, you will have great opportunity to enhance the consumer experience. The role involves great responsibility with developing work tasks in a fast-moving environment.
Benefits include wellness allowances, 30 holiday days, collective agreements and shortening of working hours.
We carry out personality tests as well as alcohol and drug tests before employment.
If you have any questions regarding this recruitment, please contact Colin Embling by email at
colin.embling@bshg.comWe look forward to receiving you application as soon as possible but not later than 17th of January!
We have already decided our recruitment channels and kindly decline contact with recruitment
Välkommen till innovationsledaren inom hushållsapparater, välkommen till vårt team!
BSH Home Appliances AB ingår i BSH Home Appliances Group.
Med våra produkter med märken som Bosch, Siemens, Neff och Gaggenau, samt våra regionala och lokala märken, gör vi livet enklare. Vi är en internationell koncern med en årsomsättning på runt 13,1 miljarder euro under 2017 och mer än 61,800 anställda. Vi inspirerar genom intelligent teknik, utmärkt design, energisnåla produkter samt en god arbetsmiljö.
Ta ett steg vidare i din karriär - tänk framåt med oss.
Varaktighet, arbetstid
Tjänsten inleds med 6 månaders visstidsanställning Ej specificerat
Publiceringsdatum2019-12-16ErsättningFast månadslön
Så ansöker duSista dag att ansöka är 2020-01-17
Klicka på denna länk för att göra din ansökanFöretagBSH Home Appliances AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare BSH Home Appliances AB (org.nr 556201-4182),
http://www.bosch-home.se/ Jobbnummer 5004301
Observera att sista ansökningsdag har passerat.