Service Lead
Volvo Group / Datajobb / Göteborg
Observera att sista ansökningsdag har passerat.
Visa alla datajobb i Göteborg,
Mölndal,
Partille,
Kungälv,
Lerum eller i
hela Sverige Visa alla jobb hos Volvo Group i Göteborg,
Mölndal,
Borås,
Uddevalla,
Vara eller i
hela Sverige WirelessCar
Major trends like electrification, car & ride sharing and autonomous drive are all based on flawless connectivity. This is what we do. Our mission is to bring the automotive industry into the digital society, enable the realization of these trends and contribute to a better, more sustainable and safe world - to make a real difference in people's lives.
We are driving the development of Digital Society Vehicle services together with an increasing list of customer brands like for example - Mercedes, Volvo Cars, Jaguar and Land Rover. With our unique leading position, long automotive experience, increasing demand and highly attractive global offer we are in a very good position to realize our mission - but we need to grow fast.
The challenge
As a Service Lead at WirelessCar you will be part of the lead team in a customer program, securing our SLA and being main responsible for the program 's runtime activities. You will work closely with our customer.
The role covers both long term activities as well as acting on incidents in daily work.
You will be Product Owner for the team that works with service continuity in the program.
Long term view
You will have the overall view of the solution in production
Contribute to the quality and capacity roadmap for the solution in collaboration with the Program Architect
Contribute to our agile Way of Working in the program as well as taken an active part in developing it
Daily work
Your days will be different depending on the situation. It covers responsibilities such has:
Drive activities to ensure SLA fulfillment for the solution
You will be in charge of the programs incident and change management activities, e.g. follow up on incident and quality
When incidents happens, you take an active part together with our support organization that the incident is solved and that the customer is informed
You will have a close collaboration with customer about planning, reporting and follow up on run time activities
You will be the product owner for the service continuity team in the program; owning the backlog and supporting the team in understanding why and what and being responsible for the prioritization as well as acceptance criteria
You will work in close collaboration and communication with other lead roles
You will be responsible for communicating runtime status of the program to internal stakeholders
What you get
Working at WirelessCar will be a great career move. Our philosophy is to give you the tools to be the best of you and. With us you get to:
Be a part of a highly skilled autonomous devoted team - enabled to make a difference
Work agile with continuous deliveries
Have fun, work together and get things done
Work in an environment where you constantly can learn and develop both professionally and personally
We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better customer experience for our customers. We work in an open and enthusiastic atmosphere where human diversity, mutual respect and the highest professional standards are essential components.
Up for the ride? Join us and make a difference!
Questions?
Please don't hesitate to contact me if you have any questions!
Kristina Hultstein, Manager Delivery Hub
0765 53 11 49
Who you are
You are proactive and customer oriented with integrity
You are social, flexible and like to work in teams cross organization
You are a strong communicator and a doer with strong self-motivation and result oriented mindset
You have strong leadership and planning skills
You have strong interest in process improvements and ability to create structure
You have a technical background and are well familiar with SW development
You have experience in working in agile organization
You enjoy working in a high tempo in an ever changing organization
Experiences that we will view positively:
Familiar with SAFe and preferable worked in organization that has used SAFe as a framework
Experience in ITIL
Preferred you have worked as software developer or within infrastructure operation
We drive the automotive industry beyond connectivity, into the future - today. With the ambition to bring the automotive industry beyond connectivity and into the connected society, WirelessCar is the world 's leading innovator of Connected Vehicle Services. Founded in 1999, WirelessCar has continuously built on its heritage and knowledge, and is today a highly recognized and award winning company, connecting over two million vehicles in more than 65 countries for brands like Mercedes, Volvo and Jaguar Land Rover. As owned by Volvo Group AB, WirelessCar operates globally, with offices in Sweden, North America and China. Our around 300 dedicated and highly skilled staff are committed to deliver world class services that exceed customer expectations and needs, bringing our partners and customers into the future of connected services.
Publiceringsdatum2018-12-27Så ansöker duSista dag att ansöka är 2019-01-18
Klicka på denna länk för att göra din ansökanFöretagVolvo Group
AdressVolvo Group
•
40508 Göteborg
Kontorsadress•
Jobbnummer 4530197
Observera att sista ansökningsdag har passerat.