Project manager/Service Business Developer
TechROi AB / Ekonomichefsjobb / Göteborg
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hela Sverige Visa alla jobb hos TechROi AB i Göteborg,
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hela Sverige Responsibilities:
Drive service business development, i.e. evaluate and develop new ideas and business concepts.
Service and customer lifecycle management
Work with different teams and other internal stakeholders to develop and improve business and customer satisfaction.
Description of the Assignment:
You will develop and contribute to Service portfolio management and evaluation of service concepts from customer and business perspective. The role is expected to have a holistic and end-to-end perspective, while being the pragmatic driver of initiatives at the same time. Contribute in the packaging of services into total offerings to customers on multiple markets within the area of Service Engineering. Contribute to the improvement and development of a structured approach to service business development with regards to processes, methodology and tools such as customer journey map, value proposition canvas, etc. in order to facilitate informed decisions
Requirements for the position:
We are looking for an individual with at least five years of experience from developing service offerings to target different brands and customer segments as well as solid experience from project management with focus on user and customer experience and service business development. The person should have excellent commercial and technical understanding and preferably be with an automotive background. Experience from working within global organizations and with different cultures is expected. Good understanding of process and method development is needed.
The person has a master's degree, preferable within IT, computer science or UX design. Excellent presentation and language skills in English are mandatory, fluent in Swedish or Chinese is a merit. Experience from automotive aftermarket is a merit.
Personal attributes:
We believe that the person for this assignment is a target oriented individual, challenge minded with a willingness to contribute to build a strong and efficient team. The individual has excellent interpersonal and leadership skills and a strong sense of ownership. In order to be successful in the assignment he or she is customer oriented with a passion for building customer value.
TechROi AB startade 1991 och arbetar sedan dess aktivt med utbildning, konsultation,
support och service inom Teknik och IT-branschen.
Personalen hos TechROi har tillsammans en mycket bred kunskapsnivå inom Teknik, utveckling och Utbildning.
Våra kunder finns såväl i Sverige som utomlands och varierar från en till flera tusen anställda med olika inriktningar på uppdrag. Vi arbetar för att ge kunden den lösning som efterfrågas där stor vikt läggs på att företagsanpassa de olika delarna.
Målet är att tillhandahålla konsulttjänster och utbildningar som effektiviserar och därmed
också förenklar det dagliga arbetet för våra kunder.
Publiceringsdatum2017-04-20Så ansöker duSista dag att ansöka är 2017-05-20
KontaktCarl Christensen
carl.christensen@techroi.com 0738444018
FöretagTechROi AB
AdressTechROi AB
Sörhallstorget 10
41763 Göteborg
KontorsadressSörhallstorget 10
Jobbnummer 3449504
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