Project Manager
Teleopti AB / Datajobb / Stockholm
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Calabrio is an innovative, fast-paced, growing software company that delivers integrated workforce optimization software for today's multi-channel contact centers. Teleopti is acquired by Calabrio and as two great companies become one, we have even more power to reach our goals.
Now we are on the lookout for yet another star to our Project Management team. As our new Project Manager, you will be responsible for delivering first class Calabrio ONE projects to our customers and partners. You will be part of the Professional Services team and work closely with Technical Consulting, our customers and other stakeholders.
About the job
As a Project Manager you will lead implementations and support professionals to successfully deploy our Workforce Optimization (WFO) and Analytics Suite. This position provides a wide variety of challenges requiring use of tools, software and technology to solve problems.
Tasks
Manage projects from beginning to end together with our customers and partners
Produce and maintain appropriate timelines and project plans
Drive the project team to commit to a schedule in a constructive and collaborative manner; work with execution teams on contingency plans and preventive/corrective actions to ensure deliverables and timelines are met
Monitor overall costs within each project and identify project overruns
Manage changes to the project scope, project schedule and project costs
Manage stakeholder expectations with proactive communication about changes, risks and status
About you
You have a bachelor's degree
You have 3+ years of project management experience with 5+ years in general business and- or IT-projects
Having experience from working with business solution systems like WFM/WFO/HR/CRM is considered an advantage as well as knowledge in other European languages
Knowledge of Prince 2/PMP accreditation is a plus
You have strong presentation, interpersonal and communication skills, and the ability to influence the decisions of others in Swedish and English
Intermediate to Advanced skills in Excel, Ms Project, PowerPoint & Visio
About Calabrio
Calabrio has recently acquired Teleopti. The combination brings Teleopti's workforce management (WFM) software together with Calabrio's customer experience solutions to create the market-leading, true multi-tenant SaaS customer experience intelligence platform. Calabrio and Teleopti bring together customers from across the globe, including Best Buy, Rabobank, Shopify, Netflix and GE Appliances, a Haier company.
A bit about our culture
Your personal skills are of great importance to us. Calabrio is characterized by a strong entrepreneurial spirit. You will fit in if you are customer-driven, take initiative and get things done. We have built a solid foundation of satisfied employees, customers and channel partners and are now ready to take the next step to increase growth. If you are the right person, you will join an international company with a cutting-edge product, motivated employees and very satisfied customers.
Publiceringsdatum2020-01-29Så ansöker duSista dag att ansöka är 2020-03-31
Klicka på denna länk för att göra din ansökanAdressTeleopti AB
Linnégatan 87D
10451 Stockholm
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Teleopti AB (org.nr 556523-5925)
Linnégatan 87D (
visa karta)
104 51 STOCKHOLM
Arbetsplats Teleopti AB
Jobbnummer 5067108
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