PDU Cloud Senior Deployment and Support Engineer ( 255401 )
Ericsson AB / Datajobb / Sundbyberg
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PDU Cloud is responsible for the development of cloud products such as the BSP, CEE, HDS and SDN for Ericsson Operator or IT Cloud business, including Operator and Data Center solutions. These are part of a new generation products that will run virtualized applications on Ericsson and other environments and hardware platforms. It is expected that virtualized products gradually will replace native solutions and become the main way of providing services for subscribers and enterprises. Our products and solutions are new in the cloud market place and you will be part of securing successful business for this new product area together with applications and services organizations.
We in PDU Cloud IDS are handling the activities related to Integration, Deployment & Support. We are now looking to fill a position in function area of deployment and support of Cloud and BSP/HDS products and solutions.
As a Deployment and Support Engineer in IDS you will work with supporting customer deployments in the field, integrating PDU Cloud products to solutions, answer product- and customer support questions and solve related problems, however also be involved in requirement analysis, design, TR-handling, product, solution, and support documentation. We are looking for a genuinely curios person with great interest in the cloud and its technologies enjoying working with customers.
We travel to customer sites or other Ericsson offices to support PoCs (Proof of Concept), DVAs (Design Verification Activities), Deployments, onsite Support, or other customer related activities.
Responsibilities & Tasks
Perform Application and Product Support (incl. technical presentations and solution support)
Perform Deployment support
Solve incoming Product and Customer Support Requests
Perform Trouble Shooting in Customer networks
Develop and Test High Quality Products
Drive Continuous Improvements of Products and Processes
Perform Continuous Analysis and Requirement Handling
Knowledge Sharing and Collaboration
Core Competences:
Product Development Knowledge
Product Life Cycle Management Knowledge
Business Understanding
Lean & Agile Knowledge and Skills
Working with People
Relating & Networking
Communication Skills
Coaching & Mentoring Skills
Adapting & Responding to Change
Creating & Innovating
Delivering Results & Meeting Customer Expectations
Planning and Organizing
Minimum Qualifications & Experience Requirements:
MSc level in a technical discipline or the equivalent level of knowledge
English language
Preferred Qualifications & Experience Requirements:
Highly knowledgeable in virtualization/cloud technologies
Experience working with Operator or Data Center IT solutions and SW integration
Linux and Storage Competence
Wmware, Redhat or Openstack Competence
IP and networking competence
Python or similar scripting competence
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
Publiceringsdatum2018-12-17Så ansöker duSista dag att ansöka är 2019-01-04
Klicka på denna länk för att göra din ansökanFöretagEricsson AB
AdressEricsson AB
KI/EAB/DKG/DA
17281 Stockholm
KontorsadressKistagången 6
Jobbnummer 4513650
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