Parts Engineer
Volvo Group / Maskiningenjörsjobb / Eskilstuna
2017-06-26
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hela Sverige Welcome to Parts Engineering & Information:
Parts Engineering & Information belongs to the Product Support organization within Technology. Our mission is to build the foundation for a profitable aftermarket business. We achieve this by develop a technical and commercial spare parts offering for all products developed within Volvo Construction Equipment. We also produce the parts information available in printed catalogues and online used by our dealers and customers globally. We also follow up the parts range and parts information and adjust it in accordance to engineering change notes released by the product development departments, or according to information from external suppliers. Good parts offering and parts information has a direct impact on machine uptime and hence customer and dealer satisfaction. Our work is global and we have frequent contacts with people in other countries. The function is organized in 5 departments:
• Parts Engineering - New Product Development
• Parts Information - New Product Development
• Parts Engineering - Product Improvements
• Parts Information - Product Improvements
• Parts Engineering & Information - Parts Support
We are looking for a Parts Engineer - Parts Support
The department is a team of 10 members including the manager. The responsibility for this team is to
• Give efficient and timely support to our regions, dealers and end customers when there are parts related issues.
• Secure that customer and dealer feedback are continuously captured related to parts offering and parts information and initiate improvements needed to close the gaps
• Support aftermarket business in areas of Remanufacturing, Hose Service, Aftermarket Engine Development, Refurbishment, and Aftermarket Option
We work close with functions globally to support our customers. We also constantly work with improving processes and output of our department and you will be a part of improving the department 's efficiency.
For further information please contact the Manager for Parts Support:
Hanna Rosén, phone +46 16 541 5787
Union Contacts:
Susanne Karlsson, Unionen, tel: +46 16 541 1848
Patrik Sandberg, Akademikerna, tel: +46 16 541 6229
Personal Characteristics:
We solve problems, both directly but also long term by acting as the primary input to the other four departments. Our work and feedback from the market is one of the keys to success of all functions. Analytical skills are important. We are working in a global environment with colleagues from different countries and cultures. This position requires an open mind and understanding of this in support requests, projects and improvement work. Except excellent technical skills, your power of initiative should be high with an ability to plan and perform your work independently.
You will work in several computer systems simultaneously and you need to keep focus on the task. The work covers looking at drawings and base a decision on what you see and therefore experience in working with technical documentation and drawings is needed. As a person you are curious and question the current processes in order to be more efficient and to improve the work. You are a part of a group but will have individual responsibility within your specific area. Structure is essential since the work you do must be traceable. Occasional traveling is required.
Qualifications for the work
• M.Sc or B.Sc in mechanical engineering and/or equivalent working experience
• Ability and willingness to communicate and work in a global environment
• High knowledge in written and spoken English
• High ability to time plan and structure your work
• Experience from the aftermarket in the field of construction equipment is a merit
The Volvo Group is one of the world's leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.
With Volvo Construction Equipment, one of the world's leading providers of products and services to the construction industry under the brands Volvo, SDLG and Terex Trucks, you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.
Publiceringsdatum2017-06-26Så ansöker duSista dag att ansöka är 2017-08-13
FöretagVolvo Group
AdressVolvo Group
•
63185 Eskilstuna
Kontorsadress•
Jobbnummer 3574684
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