IT Application Manager within Marketing & Sales
Volvo Personvagnar AB / Elektronikjobb / Göteborg
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We are looking for you, who are prepared with energy and self-going to take upon the challenge as a self-going IT Application Manager (ITAM) to secure a successful delivery of our IT application portfolio!
The role is within Volvo Cars Information Technology and a sub unit called AMS (IT Operations). You will be the main interface for service deliveries between IT and business within the area Order to Delivery (OtD) of Marketing & Sales and will be a key resource on both sides to drive the applications as well as the business forward.
The main responsibility is to manage the IT application services for Marketing & Sales within OtD area with additional responsibility for the applications CPAM and Hercules. Both from an application functionality perspective as well as from a business relations perspective.
You'll be part of a highly dynamic, result oriented team that have the responsibility to deliver successful IT operations to our business customer.
Core competencies & experiences:
Needs to
Be experienced within IT application maintenance, governance & business process support.
Be highly customer-oriented.
Be structured and self-going.
Have experience from one or more of Marketing & Sales businesses in a global environment.
Have experience from planning, governing & following up of maintenance services suppliers.
Have experience from managing suppliers and securing a flawless delivery.
Have experience from working with IT new development projects.
Have experience from working with IT within larger companies.
Global mindset and ability to work in virtual multicultural teams.
Examples of activities an ordinary week:
CPAM application within the OtD services is down - co-ordinate & communicate according to incident management process.
Participate in a virtual team within the department to suggest and implement process improvements.
A New Development program/project puts new demands on CPAM within ITAM responsibility - steer in item in change request process, plan, govern & follow up together with supplier maintenance responsible and eventually sign off application maintenance checklist.
Deliver according to VCC Security Control process requirements.
Support the resolver group in solving an incident - coordinate supplier and infrastructure resources as incident manager.
Supervise that suppliers keeps defined SLAs in meeting users needs.
Participate in projects with the business.
Answer questions and issues that are application related.
Steer questions and issues from business to correct resolver group at VCIT.
Participate in relevant meetings related to applications.
Be active in AMS MSS&PB organization continuous improvements.
Personal qualities:
Positive and have a "yes we can" mentality.
Process oriented with a holistic approach.
Customer oriented and business focused.
Enthusiastic, self motivated.
Strong ability to cooperate and network.
Structured and well planned.
Proven track record of breaking constraints, getting things done and having impact.
Excellent written, oral and interpersonal communication.
Education:
Bachelor's degree or equivalent experience in a relevant field.
Have ITIL experience (Information Technology Infrastructure Library).
Fluent in Swedish and English, both oral and written.
Please contact:
Stefan Gitye , tel +46-31-591187
We want your application at the latest 2012-04-02.
Publiceringsdatum2012-03-20Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2012-04-02
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FöretagVOLVO PERSONVAGNAR AB
AdressVOLVO PERSONVAGNAR AB
40531 GÖTEBORG
KontaktuppgifterTelefonnummer: 031-590000
Jobbnummer 1192584
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