Insurance Automotive Support Agent (German/English)
Msx International Ltd. England, Filial / Bankjobb / Göteborg
2025-09-26
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hela Sverige Visa alla jobb hos Msx International Ltd. England, Filial i Göteborg,
Borås,
Trollhättan,
Malmö,
Södertälje eller i
hela Sverige Are you passionate about the automotive industry and enjoy providing the best solutions for customers?
Do you excel in delivering exceptional customer solutions?
Would you like to be part of an existing journey within a renowned automotive company?
Then we might be looking for you!
The purpose of this role is to support and escalate regarding insurance claims into our client's specific department in order to assure cost recovery.
Tasks contain:
Gathering information from workshop and client;
Assessing insurance claims submitted to policyholders;
Verifying the accuracy of claim details, including personal information, policy coverage and claim amounts;
Managing invoices received from authorized repair partners;
Ensuring invoices are accurate and approve payments to the claims system;
Investigating the circumstances of the claim, such as accidents, damages or medical reports;
Gathering evidence and identifying any potential misrepresentation;
Dialogue with the insurance company;
Informing and negotiating with workshops;
Processing policy applications to workshops;
Documenting all decisions and transactions;
Staying updated on industry regulations, company policies and best practice.
Qualifications
We would love to welcome a new colleague with excellent negotiation and problem-solving skills and a good understanding of the repair process.
Our ideal candidate has:
At least 3 years of experience in the insurance sector;
Previous automotive insurance experience and/or workshop insurance admin/repair cases experience;
Understanding of the technical repair on high level;
A good understanding of insurance principles and settlements, MOD, MTPL,
and Insurance Claim Flow;
Experience in handling motor claims, insurance escalations and corner cases;
Commercial judgement required to process technical/complex insurance claims;
Experience in dealing with liability negotiations;
Experience in helping resolve disputes between customers and insurance company;
Critical thinking;
Confidence in handling potential uncertainty;
Results orientation;
Ability to handle multiple tasks, think and plan ahead and build in contingencies;
Ability to understand complex information and assess requirements;
High level of computer literacy, especially MS Office;
Language skills: German and English
Working pattern:
Location: Sweden, remote
Full time: 40 hours per week
What we offer:
• Collective agreement
• Health care allowance
• 25 days of vacation
• Remote work
You can learn more about MSX International on our website:
www.msxi.com Så ansöker du Sista dag att ansöka är 2025-10-26
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Msx International Ltd. England, Filial (org.nr 516402-6832)
Rullagergata 9, vån 6 (
visa karta)
415 26 GÖTEBORG
Arbetsplats Msx International Ltd. England, Filial
Jobbnummer 9528899