Helpdesk medarbetare sökes
Poolia Stockholm AB / Supportteknikerjobb / Stockholm
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Visa alla supportteknikerjobb i Stockholm,
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hela Sverige Visa alla jobb hos Poolia Stockholm AB i Stockholm,
Solna,
Lidingö,
Sundbyberg,
Danderyd eller i
hela Sverige On behalf of one of our clients in Stockholm we are now recruting a Helpdeskt Agent.
The assignment is expected to start immediately and continue until the end of August, to start with. Selection and interviews are ongoing and may be completed before the deadline date, so please send in your application today!
Main Responsibilities/Accountabilities
The position includes helping all our office-, warehouse- and call center-users worldwide with IT-related questions and support in accordance with our Incident Management process.
We are looking for an individual who is service minded and has previous experience with similar tasks within an IT/support organization. You need to have good verbal and written communication skills in both Swedish and English. You should be a fast learner and above all have a positive and helpful attitude.
Required Skills/Competencies/Experience
• 1 year experience with similar tasks
• Good verbal and written communication skills in both Swedish and English
• Good knowledge of supporting computers running on Windows 7
• Knowledge of administration in Active Directory e.g. users, computers, security groups and distribution lists
• Knowledge of the applications included in the Microsoft Office 2010/13-suites
• Knowledge of ITIL processes, specifically the Incident Management process
Your personality
• Throughout your career you have created strong results.
• As a person, we believe you are ambitious, competitive, humble and communicative.
• You are constantly looking for possibilities to improve things.
• You value own responsibility, fast pace, teamwork and straightforward communication
• You enjoy working in a global role, with many different contacts.
Varaktighet, arbetstid
Heltid tre till sex månader
Publiceringsdatum2018-03-07ErsättningFast månads- vecko- eller timlön
Så ansöker duSista dag att ansöka är 2018-03-18
Ange följande referens när du ansöker: 49680
Klicka på denna länk för att göra din ansökanFöretagPoolia Stockholm AB
AdressPoolia Stockholm AB
Kungsgatan 57 A
10124 Stockholm
KontorsadressKungsgatan 57 A
Jobbnummer 4007367
Observera att sista ansökningsdag har passerat.