Finnish Speaking Customer Adviser
Lenson AB / Butikssäljarjobb / Stockholm
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hela Sverige Visa alla jobb hos Lenson AB i Stockholm Job Title: Customer Advisor
Do you like chatting to people? Are you friendly and approachable? Do you like solving problems? Then this could be the job you've been looking for!
As a Customer Service Advisor, your main responsibilities will involve:
• Engage with customers on inbound & outbound telephone calls.
• Respond to customer emails through written communication.
• Evaluate the customers? circumstances by asking effective questions.
• Listen and understand what your customer is telling you, assess the circumstances and reach an outcome which is best for both the customer and the business.
• Follow set guidelines and procedures when dealing with customers.
• Deal with every customer in an appropriate, courteous and professional manner
What you'll need to succeed?
You will need a friendly and outgoing personality who genuinely enjoys dealing with people. You must demonstrate good attention to detail and have the ability to work under pressure.
An excellent professional telephone manner is essential for the role as is a passion for doing a good job and providing an excellent service to customers. As well as professional experience, you will show a professional attitude to your work.
We are seeking individuals who:
• Native or bilingual proficiency in Finnish and Swedish
• Can work a minimum of 40 hours per week
About the position:
• Monthly wage
• Start: September 2016
• 40 hours/week
• Monday - Friday (08.15-17.00)
• Placed in Lenson's office in Kungsholmen, central Stockholm
Lenson is one of the leading online retailers in Europe within contact lenses, sunglasses and prescription eyewear. Lenson was founded in Sweden 2004 and has since then grown to operate in ten countries. The head office is situated in Stockholm. During the years Lenson has been awarded ?Best e-commerce of the year? seven years in a row since 2007 and also, three years in a row, got the award ?DI Gasell? for fast and healthy growth. Since 2012 LensOn is part of MyOptique Group Ltd, the European leader in the growing online optical segment with a full offering covering all three major segments in the eyewear market (prescription glasses, sunglasses and contact lenses). Other companies in the group are Sunglasses Shop, 4Care, Eyewear Brands, Glasses Direct and MyOptique.
Varaktighet, arbetstid
Tillsvidare
Heltid
Publiceringsdatum2016-09-05ErsättningFast månads- vecko- eller timlön
Så ansöker duSista dag att ansöka är 2016-10-05
Ange följande referens när du ansöker: CSFIN
Ansökan kan skickas till e-postadress:
ulrikke.johannessen@myoptiquegroup.comFöretagLENSON AB
AdressLENSON AB
Box 30203
10425 STOCKHOLM
KontorsadressWarfvinges väg 32
Stockholm
Övriga kontaktuppgifterTelefonnummer: 08-545 54 705
Faxnummer: 08-54550926
E-postadress:
work@lenson.com Jobbnummer 3029283
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