Excellence Leader - Order & Distribution Value Chains, SML

Volvo Business Services AB / Logistikjobb / Göteborg
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Do you want to be an important part of shaping the future Service Market Logistics Offer and E2E Value Chains for the Volvo Group brands? Do you get energy from picturing the future as well as from leading the journey to realize the vision together with stakeholders and teams? Do you co-create dealer and customer value and enjoy collaboration cross processes, functions, regions and Brands to excel in todays and future performance. Do you use data as and asset, leverage from new technologies and would like to lead the digitalization journey?

Service Market Logistics is part of Group Trucks Operations. We are approximately 3,500 employees in more than 40 locations globally and deliver world class operational excellence for our customers based on smart logistics solutions. Our job is to develop, manage and optimize the Service Market supply chain for all Volvo Group brands and JV's. The scope for Service Market Logistics includes Flow Optimization, Inventory Management, Distribution Center operations, Customs & Trade as well as the development of logistics solutions to ensure highest possible parts availability, delivery precision and quality everywhere in the world. We strive for an innovative and diverse workplace, exercising the Volvo Group values with high focus on customer success.

Operations Excellence (OE) is a function within SML responsible to develop todays and future way of working and secure Value Chain excellence through global principles, standards and best practices across the different regions in the SML organization. Operations Excellence lead the strategy work, innovation and change agenda with the aim to deliver uptime through sustainable logistics offers and value driven performance. Operations Excellence make sure that the operative regions work in a standardized, harmonized and effective way utilizing innovative solutions and best practices. Operations Excellence also manage and develop global commercial packaging, as well as being the host function for SML VPS way of working.

As an Excellence Leader within Order & Distribution you will secure future operational excellence through shaping sustainable Logistics Service Offers and E2E Service Market Value Chains. You explore and develop new concepts, principles & standards, and drive improvements that enhance dealer business and enable Volvo Group Customer Success. You demonstrate Lean Leadership and team up with colleagues cross the E2E Value Chains within SML as well as at our Brands and with other partners. You will lead the digitalization journey, explore and deploy use of new technologies.

You have a solid Supply Chain background and you have proven examples of successful Supply Chain transformation/improvement projects. You have the skills to lead and drive implementation of identified Best Practices together with the line organization. You continuously develop, explore, experiment and learn to stay relevant.

You are a real team player that feels very comfortable to work in global networks. You have a growth mindset and always strive to develop further in your role and have a genuine desire to build positive relations, within and outside the Operations Excellence Function.

We work together with all Truck brands and Business areas. What we do has a direct impact on dealer simplicity and on the satisfaction of our customers. With us, you can push your own professional skills and drive change together with committed people. We are in an exciting development phase - join us and create a new future together!

Main activities and responsibilities:
Lead shaping of sustainable and fit for purpose Logistics Service offers and E2E Value Chains keeping our customers ahead of competition today and tomorrow
Set direction and develop excellence roadmap for dedicated Value Chain areas and ensure alignment with business strategies
Lead and support the execution of the plan and review progress, drive change activities as stakeholder management and communication
Define business requirements on needed IT-solutions, tools & technologies
Continuously improve skills and knowledge of leading practices, new technologies and awareness of industry trends. Benchmark activities, keep track of trends and enable an innovative culture
Manage needed Value Chain networks and teams
Development and Continuous Improvement of Best Practices (BP) using the customer view and E2E perspective. Support pilot and follow up implementation of BP
Enable cross business area and cross functional collaboration, learning and sharing
Ensure that the customer's requirements and expectations on the process are known and fulfilled where ever to process is executed

Qualifications:
The position works in a highly dynamic and flexible environment where diversity is favored.
The right person holds the following key qualifications and competences:
Very good understanding of the Service Market Business and a customer focused mindset
Excellent knowledge in the E2E Order & Distribution Value Chain perspective including connected industry standards and best practices especially in the areas of
Parts Order Fulfillment, Parts Distribution, Dealer Return and Dealer Support
Experienced leader applying Lean Leadership
Strong collaboration and networking capability with proven ability to facilitate cross-functional, cross-business unit teams on various levels
Very good skills in Business Process Management
Ability to drive change and lead problem solving and continuous improvement activities and very good understanding of the VPS Concept and agile WoW
Excellent communication and presentation skills
A curious innovative mindset, positive personality and a can-do attitude
Excellent proficiency in the English language is required

You will be a part of a team where we follow the principles. We...
always focus on customer and business value and strive for simplicity and deliver with quality, speed and precision
take leadership cross process/ cross functional when solving problems and closing opportunity gaps
are curious and have a passion to learn, explore and experiment and continuously develop to close any gaps
use a Value Chain Excellence and lean perspective when shaping E2E process flows and setting requirements on supporting solutions and tools
welcome problems and identify opportunities and utilizing the right method for the right initiative

Publiceringsdatum
2021-01-12

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Sista dag att ansöka är 2021-01-26
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Företag
Volvo Business Services AB

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Volvo Business Services AB (org.nr 556029-5197)
405 08  GÖTEBORG

Arbetsplats
Volvo Group

Jobbnummer
5520012

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