Customer Support Specialist
Qiagen Dna Synthesis AB / Kundservicejobb / Västerås
2024-11-22
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At the heart of QIAGEN's business is a vision to make improvements in life possible.
We are on an exciting mission to make a real difference in science and healthcare. We are still the entrepreneurial company we started out as and have today achieved a size where we can bring our full power to many initiatives and to our presence across the globe. Our most valuable asset are our employees - more than 6000 in over 35 locations around the world. Our ambition is to ensure we have outstanding and passionate people working in the best teams and we are constantly looking for new talent to join us. There are few players who have shaped the world of modern science and healthcare as much as QIAGEN, and we have only just started. If you are looking to advance your career, are seeking new challenges and opportunities, enjoy working in dynamic, international and diverse teams and want to make a real impact on people's lives, then QIAGEN is where you need to be.
QIAGEN DNA Synthesis AB in Sweden, has produced high quality synthetic DNA for diagnostic purposes for more than 30 years. We are situated in Västerås and have around 100 employees. We apply the medical device directives, ISO13485 (EU) and 21CFR820 (USA) and our production is carried out in accordance with GMP.
Join us. At QIAGEN, you make a difference every day.
Position Description
As a Customer Support Specialist you will work as part of the customer supply team. The team includes responsibility for customer support, material management and purchasing, logistics and central planning. The main focus within customer support is communication with customers and handling of orders, quotations and invoices. You will collaborate closely with the global sales organization and all local functions to ensure a positive customer relationship.
Key responsibilities:
• Customer communication via email, Teams call and occasional phonecall
• Order handling
• Quotation handling
• Customer invoices
Position Requirements
• Customer focused, preferably with previous experience from working with customers
• Good administrative skills with an eye for detail
• Fluent Swedish and English, both verbally and in writing
• Excellent communication skills and the ability to collaborate cross-functionally within the organization with a friendly and open approach
• Experience from the biotech industry or similar would be beneficial
What we offer
At the heart of QIAGEN are our people who drive our success. We act with passion, always challenging the status quo to drive innovation and continuous improvement. We inspire with our leadership and make an impact with our actions. We create a collaborative, safe and engaging workplace which forms the basis for high performing individuals and teams. We drive accountability and entrepreneurial decision-making and want you to excel your growth and shape the future of QIAGEN.
We offer:
Possibility to develop in an international company
Extra pension benefit
Health contribution (2000 SEK/year)
Volunteering day
Opportunity to join internal QIAGEN communities
Performance related bonus
Please submit your application in English
QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.
Så ansöker du Sista dag att ansöka är 2024-12-22
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Qiagen Dna Synthesis AB (org.nr 556378-5046)
Pressduktorgränd 6 (
visa karta)
721 36 VÄSTERÅS
Arbetsplats Finnslätten 1
Jobbnummer 9026763