Customer Service Representative

Univar AB / Butikssäljarjobb / Malmö
2013-12-12
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We have an opening for a Finnish speaking Customer Service Representative to our Malmö office. This is a permanent position and the person will report to the Customer Service Manager responsible for the Nordic team within Chemicals.

Key Responsibilities
During your working day you have a lot of internal and external contacts by email and incoming phone calls. Your main responsibilities are to:

• Be responsible for taking orders, register orders, delivery information, credits etc. in a quick and correct manner.
• Build strong, proactive relationships with customers to develop growth opportunities and ensure customer retention
• Notify relevant personnel of customer purchasing trends
• Action any customer correspondence and Visit reports as required
• Collate customer information as requested
• Discuss and respond to customer needs
• Assist investigation and the resolve of customer complaints

We Are Looking For
You have at least a degree from upper secondary school. You must have experience from similar tasks in Customer Service or other service positions.

You have a high level of service both to our customers as well as to our other departments. You are used to working in a PC environment and knowledge in SAP is advantageous.

This position requires you to be fluent in Finnish and English, both written and spoken as well as having a good understanding of Swedish. As you will be working with all Nordic countries an understanding of Norwegian and Danish is an advantage. English is our corporate language.

As a person you are reliable, business oriented and service minded.

If you have any questions about this opportunity please contact recruiting manager Caroline Hedenskog
• 46(0)708-140299.

If you want to apply for the position please send your CV and application in English to recruitment.nordic@univareurope.com no later than January 1, 2014.

Univar Nordic is a leading specialist within distribution of chemicals, additives, ingredients and lubricants. A position reached by a strong corporate culture focusing on quality, environment, safety and being a leader in finding innovative solutions for our customers.

Publiceringsdatum
2013-12-12

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön

Så ansöker du
Ansökan kan skickas till e-postadress: recruitment.nordic@univareurope.com

Kontakt
Caroline Hedenskog, Customer Service Manager Chemicals +46(0)708-140299

Företag
Univar AB

Adress
Univar AB
BOX 4072
20311 Malmö

Kontorsadress
Kalendegatan 26
Malmö

Övriga kontaktuppgifter
Telefonnummer: 040-352800

Jobbnummer
1727773

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