Customer Order Service Representative

International Färg AB / Kontorsjobb / Göteborg
2011-11-19
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About the business
AkzoNobel is proud to be one of the worlds leading industrial companies. We think about the future, but act in the present. Were passionate about introducing new ideas and developing sustainable answers for our customers. Thats why our 60,000 employees who are based in more than 80 countries are committed to excellence and delivering Tomorrows Answers Today.
International® is the leading brand of AkzoNobels Marine & Protective Coatings (M&PC) business unit, which encompasses our Marine, Protective Coatings and Yacht business. Our aim is to fully understand our customers needs, supplying innovative products and services to the highest international standards by a process of continuous improvement, while fully meeting the requirements of legislation in every area of the business. The Swedish production site of International Färg AB is located in Angered, just outside of Gothenburg. The site employs ca 160 persons and has a turnover of 890 MSEK.
We value entrepreneurial spirit, personal integrity and social responsibility in our co-workers. We perform drug tests on all employees as a part of our effort to maintain a drug-free environment. www.akzonobel.com/international
Responsibilities
To International Färg AB production site in Angered we are currently recruiting a Danish speaking Customer Order Service (COS) representative who will be providing service to customers and salesmen in order to contribute to a positive development of the PC-market in the Nordic region. The scope of customer service extends from point of quotation/ordering, through order processing and invoicing up to point of cash collection from the customer. Your main duties will include:
Process all orders placed by Nordic customers from point of order through to invoicing
Pick batches from warehouse and print pick list to warehouse
Record and chase POD?s required to support invoicing
Distribute and file customer invoice plus any associated paperwork e. g. Safety and Technical Data Sheets etc.
Measure degree of service within the guidelines of the OTIF-process
Estimate forecasts of future sales (in collaboration with salesmen)
Handle arrangements of customers, articles, credits and reclaims
To be successful in this position you have previous experience in working with customer service, logistics or sales &supply planning. You are a driven team-player and have experience in operating in international business environment. As a person you have excellent communication, planning and organization skills. Since many of our customers are located in Denmark we are looking for a candidate who has excellent verbal and written skills in Danish. In addition to that, you are fluent in English and skilled user of Microsoft Office Package.
If this sounds interesting, more information can be obtained from Åke Andeasson, COS Manager M & PC Nordic 031-92 86 70 or Neringa Liutvinaite Persson, HR Partner, +46-70 957 72 19. Personnel representative, Petri Salminen, Unionen 031-92 87 16.
Welcome with your application no later than 30 November, 2011!

Publiceringsdatum
2011-11-19

Körkortskrav
B

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2011-11-30
Låter det intresant? Välkommen med din ansökan på www.akzonobel.com/se/karriar.
Ange följande referens när du ansöker: 2011-108441-01
Ansökan kan tyvärr inte göras via e-post.

Företag
International Färg AB

Adress
International Färg AB
Box 44
42422 Angered

Kontorsadress
Holmedalen 3
Gunnilse

Kontaktuppgifter
Telefonnummer: 031-928500
Faxnummer: 031-928530

Jobbnummer
1084356

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