Customer Experience Representative

Asket AB / Butikssäljarjobb / Stockholm
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Our mission is to rebalance the scales of our industry and drastically slow down fashion by creating thoughtful garments 100% free of compromise, but full of love. As a Customer Experience Agent you will be an integral part of that mission, working directly with what we hold most dearly: Our customers and their happiness. As our representative you will enjoy considerable responsibilities from day one, gaining access to and experiences from a fast-growing, young and dynamic company working to change the way the fashion industry works today.

Your responsibilities include but are not limited to the following areas:
• Customer care: Daily management of customer care via E-Mail, Chat, Facebook and Instagram.
• Showroom: Scheduling and taking care of customer visits to our office and showroom for personal fittings.
• Events: Helping to organise and represent ASKET at popups and events.

You are:
• Service-minded,i.e. you strive to provide the best possible service at all times and go the extra mile when necessary
• Detail-oriented and highly organised problem-solver
• Unprestigious and hard working, not afraid to roll up your sleeves
• Digitally savvy, able to quickly learn new software programs
• Have a keen interest in clothing but not necessarily fashion.
• Itching to be a ?part of changing the apparel industry for the better

ASKET is an online-only menswear brand founded in 2015 in Stockholm with the mission to free wardrobe essentials - the garments we actually use and love the most - from fashion and bring them back to basics. One garment at a time, we're building a permanent collection of timeless essentials based on honest production, transparent pricing and a revolutionary size system.

Learn more at www.asket.com

Varaktighet, arbetstid
• Full-time, 40h per week, Monday through Friday - Flexibility to work from home when needed - This role may occasionally require weekend and evening work.

Publiceringsdatum
2018-04-06

Så ansöker du
Sista dag att ansöka är 2018-04-22
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Företag
Asket AB

Adress
Asket AB
Regeringsgatan 109
11139 Stockholm

Kontorsadress
Regeringsgatan 109

Jobbnummer
4066151

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Customer Experience Representative

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