CSI Program Director/CSI Manager (117974)
Ericsson AB / Chefsjobb / Stockholm
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We are on the brink of the Networked Society - a technology revolution that will change the world for good through instant global connections and expanded freedom and opportunity. Ericsson is a world leader in the rapidly changing environment of communications technology - providing equipment, software and services to enable transformation through mobility.
Headquartered in Stockholm, Sweden, Ericsson is a publically listed company with more than 115,000 employees
More than 180 countries use Ericsson equipment and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Technology is at the heart of our business. Ericsson engineers, researchers and scientists around the world are working on what's next in information, communications and telecommunications (ICT).
A connected world is just the beginning. Your passion determines what comes next! Apply your ideas and insights to empowering people, business and society.
Come and discover what makes YOU + ERICSSON a powerful combination
Job Summary
The CSI Program Director drives large and complex Professional Services engagements towards one of Ericsson's customers.
The CSI Program Director supports the Engagement Manager and the KAM with extensive Telecom and Services knowledge. By taking on both the CSR and CFR role, the CSI Program Director will be the overall responsible of the Core 3 team, especially for:
• The overall solution
• The overall cost estimation
• The delivery model (mix of on-shore, near-shore and off-shore resources)
Once the deal is won, the CSI Program Director will be the head of the delivery, till the complete fulfillment of the contract, ensuring the continuity from pre-sales to delivery, actively seeking to improve top and bottom lines with due consideration to Customer satisfaction and Ericsson's business objectives since these programs often have visible impact on the Business Unit and corporate results.
In addition to the pre-sales and delivery activities, there are more tasks assigned to the CSI Program Director, such as:
• Build a strong Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.). Daily present at customer site, becoming a sort of Ericsson "agent" at customer premise to increase the customer's trust on Ericsson as a system integrator.
• Able to catch and drive up-sales opportunities
• Coach the team, to interact with them and to support them for their professional growth, and identify and recognize talents.
• Support in asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology fine-tuning as well as harvesting the best practices from the programs driven.
Requirements:
• University Degree;
• Multi-year international experience in Telecom, Professional Services, IT transformation with high complexity is required
• Entrepreneurial & Commercial Thinking
• Persuading & Influencing
• Relating & Networking
• Delivering Results & Meeting Customer Expectations
• Planning & Organizing
• Leading & Supervising
Application:
The selection and interview process is ongoing, so send your application as soon as it is ready. Application end date is March 2nd.
Please submit your application in English via the following link:
https://performancemanager12.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=117974&company=Ericsson&username=&st=68DDA06CD15644B97628E2509B16EE4739D6DF28Varaktighet, arbetstid
Tillsvidare
Heltid
Publiceringsdatum2016-02-17ErsättningFast månads- vecko- eller timlön
FöretagEricsson AB
AdressEricsson AB
KI/EAB/DKG/DA
17281 Stockholm
KontorsadressKistagången 6
Kista
Jobbnummer 2677782
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