Community and Quality support manager
Narrative AB / Butikssäljarjobb / Stockholm
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hela Sverige Quality and Community support manager
We are advertising for a Quality and Community support manager to our Customer Care team in Stockholm.
Your main tasks will be to assure top quality in all Narrative support channels and to identify improvement possibilities in our onboarding processes.
Your job also include training of new Support Ninjas, interviewing active users and regularly blog about their experiences.
Another of you our key tasks will be identifying gaps in the customer care/UX experience and report this back internally to relevant teams to continuously drive improvement.
Personal traits
You need to be customer oriented, interested and curious in other people and ready to walk that extra mile to deliver the best customer experience ever. You need to be a natural leader with a balanced sense of integrity. We expect you to have at least 2 years experience as a support Ninja or as a Quality and Community support Manager.
We want to appoint this position as soon as possible, so don?t hesitate to send us your application by navigating to our career website.
Varaktighet, arbetstid
Tillsvidare
Heltid
Publiceringsdatum2015-11-05ErsättningFast månads- vecko- eller timlön
Så ansöker duApply by navigating to careers.getnarrative.com
FöretagNarrative AB
AdressNarrative AB
Ågatan 55 A
58222 Linköping
KontorsadressÅgatan 55 A
Linköping
Övriga kontaktuppgifter Jobbnummer 2513660
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