Business Relationship Manager
Tata Consultancy Services Sverige AB / Säljarjobb / Stockholm
2016-08-10
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hela Sverige Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model?, recognized as the benchmark of excellence in software development. For more information, visit us at
www.tcs.com .
TCS has been present in the Nordic region since 1991 and has continuously invested in the market to deliver consistent results to its customers. TCS has around 8,000 professionals working in Sweden, Finland, Norway, Denmark, Iceland and across TCS? Global Network Delivery Model?, servicing leading Nordic companies. Since 2010, TCS has doubled the size of its operations in the region, with significant increase in local hiring. TCS has been consistently rated as number one in customer satisfaction over the past 6 years, in multiple surveys. Several prominent Nordic companies have benefited from TCS? unique service offering.
We are looking for a Business Relationship Manager (BRM) for a Nordics Telecom ICT Customer of TCS.
The person is expected to be responsible for Customer Relationship Management:
KEY RESPONSIBILITIES:
Delivery on sales targets for the portfolio(s).
Responsible to achieve P&L (Profit and Loss), customer satisfaction and similar organization goals.
Drive the creation of annual business plan/strategy where in the targets for the following Financial Year (Revenue, People) are finalised together with the strategy to achieve the same.
Develop and manage TCS? relationship with the Customers at all levels from operational to tactical to CXO Levels.
Responsible for achieving high customer satisfaction goals.
Provide consulting services to the customer.
Develop value added consulting solutions for the customer.
Partner with the customers and provide them opportunities to benefit from TCS thought leadership.
Responsible along with the other sales team for Nordics growth and performance per the revenue and profitability targets.
Identify new opportunities in market and convert into GTM initiatives.
Perform bid manager role and liaise with other internal groups in driving the completion of our response.
Perform solution and pricing validation according to the competency area as and when required.
Manage the learning and development of the teams involved in serving Nordics customers.
MINIMUM REQUIREMENTS:
Bachelor?s degree in Computer engineering or Electronics engineering
Fluent in English. Knowing other Nordic languages is a plus
Experience in management consulting, sales and pre-sales
At least 10 years? experience in the following:
IT management consulting, pre-sales, sales and IT Services delivery
Business development and creating GTM strategy
CXO level client relationship management
Leading engagements and developing solutions for clients
Working with Telco EV organizations.
Experience of delivery management in an Onsite/ Offshore model
Varaktighet, arbetstid
Visstidsanställning 6 månader eller längre
Heltid
Publiceringsdatum2016-08-10ErsättningFast och rörlig lön
Så ansöker duSista dag att ansöka är 2016-08-20
We only accept applications via post to
Mäster Samuelsgatan 42, 111 57 Stockholm
FöretagTATA CONSULTANCY SERVICES SVERIGE AB
AdressTATA CONSULTANCY SERVICES SVERIGE AB
Mäster Samuelsgatan 42 (15tr)
11157 STOCKHOLM
Övriga kontaktuppgifterTelefonnummer: 08-50388400
Jobbnummer 2987691
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