Application Support

StarHunt / Datajobb / Göteborg
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For our client we are looking for a Application Support.

Location :Gothenburg

Job description:
We are looking for a Consultant to work as Application Support at our customers company. You will be tasked with:
Eliminate problems by monitoring, analysing and grouping all incoming queries and problems
Secure that users can pursue their professions through preventive support
Provide information to customers in the event of operational disturbances
Registration, initial support, prioritization and classification
Prioritizing according to type, severity, SLA impact and work load
Incident monitoring, tracking and communication
Following the incident through until it is resolved
Support, investigation and diagnosis
When a solution is at hand, apply the solution/workaround and verify the result
Required skills:
• Atleast 1 year of experience working with application support or similar
• Fluent in English, both spoken and written
• Strong Shell script programming knowledge (Proficient in Python/Perl/Ruby is a plus)
• Strong Linux knowledge
• Good DB knowledge (SQL, NoSQL or similar)
• Good understanding of Support methodologies (ITIL)
• Customer support experience
• Strong analytical and problem solving skills
Preferred skills:
AWS/Cloud Environment
JIRA Service Desk
Kibana
Experience with Agile methodologies (SAFe, Scrum), Continuous Integration/Delivery, Automated Deployment and System/Service monitoring
Configuration tools like Ansible, Puppet, SaltStack, etc.
Knowledge in web server, middleware, message queue, Jenkins, Git, Nagios/Zabbix, Graphite, Grafana, ELK and other common open source application bundle.

Varaktighet, arbetstid
Heltid Anställningstid enligt överenskommelse

Publiceringsdatum
2019-04-25

Ersättning
Lön enligt överenskommelse

Så ansöker du
Sista dag att ansöka är 2019-10-12
Klicka på denna länk för att göra din ansökan

Kontakt
Prachi prachi@starhunt.se +46764505740

Företag
StarHunt

Adress
StarHunt
Virkesvägen 12
12030 Stockholm

Kontorsadress
Virkesvägen 12, Stockholm

Jobbnummer
4751952

Observera att sista ansökningsdag har passerat.

Application Support

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