Virtualisation Specialist, Systems Engineer
Hcl Technologies Sweden AB / Elektronikjobb / Östersund
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hela Sverige HCL is the world's largest entrepreneurship and Infrastructure Services division at HCL has managed IT infrastructure operations for more than 250 customers over the past two decades. HCL is driving value to businesses in Sweden's highly competitive economy by delivering information and communications technologies that are helping them build efficiencies, reach newer markets, and gain a competitive edge. HCL has established offices in the cities of Stockholm, Gothenburg, and Helsingborg to cater to its Swedish customers' business needs. As part of HCL's commitment to the Nordic region, the company has had a legal entity and a collective labor agreement in Sweden since 2012. HCL's Nordic journey began in 1999 with a regional headquarters in Stockholm. Today we have 6 local offices and 3 Delivery Centers with over 2500 consultants doing transformational work for over 30 Nordic customers.
We have a role for Virtualization Specialist and Systems Engineer Sweden, please find below the details:
Work Location - Östersund, Sweden
Specialties:
• Virtualisation expertise (VMware, Citrix) . Server virtualisation . Storage virtualisation - VSAN . Desktop virtualisation - VDI . Microsoft experience in Windows 2008, 2008R2 & 2012R2. . Active Directory - Mid level understanding . Storage experience - Basics . Data Centre expertise - Mid level . High Availability planning and design . Disaster Recovery planning and implementation . Microsoft Patch Remediation and Vulnerability Management . Server hardware troubleshooting . Basic understanding of how to work as an Enterprise Architect. . Ability to lead Global projects major/minor
Position Purpose
• Primary support for the data centres in Europe . Day-to-day support for end-users supported by the VDI platform . Day-to-day operational support for Recall's virtualisation platform. . Proactive performance tuning
• Monitoring and problem remediation . Provisioning and capacity planning
• Scaling the environment . Disaster Recovery . Keep all documentation up to date and train Service Desk to handle Tier 1 support and triage of issues.
• Mentor other members of the IT team throughout Europe. . Vulnerability Management
Major/Key Accountabilities
• Primary owner for all Virtualisation in Sweden. . Availability and performance of Virtualisation platform built on VSphere 5.x & 6.x . Availability and performance of the European Citrix platform . Disaster Recovery for Virtualisation platforms
• Maintenance and general continuous improvement roadmap to ensure consistent user experience across growth or feature enhancements
• Implementation and Delivery for any and all changes of the production Virtualisation platforms
Measures
• Project deliverables are on time and in accordance with project scope
• High Availability/Uptime, Minimum unplanned outages . Customer Satisfaction (proactive response, service within SLA's) . Infrastructure complies with established security standards. . Disaster Recovery testing and upkeep is performed to meet Recall's audit and regulatory compliance needs.
Authority/ Decision Making
• Purchasing Authority: Authorisation based on approved projects . People Authority: N/A . Day to Day Operational Decisions; . Incident Management and Escalation; . Production Support: Authority to raise and escalate Infrastructure Support issues with External 3rd Party vendors. . Recommend the purchase of Hardware/Software to support Recall's Business goals and objectives
Challenges
• Distributed team . Languages and cultures vary from country to country
• 24x7 operation in Europe with aggressive customer SLAs
Key contacts
Internal Fellow IT members in other countries . Global and (all functions) . Recall associates who utilise the IT Service Desk. . Business Operations team
External . 3rd Party IT Vendors . Customer IT staff.
Qualifications
• Must have: VMware Certified Professional (VCP) . Degree in related field
• Desirable : MCSA . Desirable: Citrix Certified (CCA or CCEA). Dell, Cisco, HP or IBM server certified
Degree in related field
Experience
• Minimum of 5 years VMware Management and Implementation experience: VSphere . Minimum of 2 years VDI Management and Implementation experience
• Minimum of 2 years Storage Administration experience . Implementing Disaster Recovery Plans through SRM . Minimum of 2 years Data Centre networking experience . Nice to have: 2 years SQL Server in virtualised environment
Skills and Knowledge
Knowledge:
• Excellent technical understanding of Microsoft Operating Systems essential.
• Symantec Netbackup: disk to disk and disk to tape . VSphere 5.x & 6.x experience . Performance tuning on servers (virtual and physical) . Good Knowledge of Citrix and Terminal Services . Storage Administration SAN and storage arrays - VSAN . LAN/WAN design and management
• Vulnerability Management . Hands on experience in Cisco UCS devices.
• Scripting and automation capabilities . Excellent logical and analytical process thinking . Ability to work under pressure and partake in multiple tasks simultaneously. . Excellent written verbal and interpersonal skills.
• Desirable (Essential for Specialty:) . Citrix Presentation Server 4 (CCA, CCEA certification), Windows Terminal Server, thin client computing . Active Directory management and admin.
Competency Success Profile
17 Drive and Delivery Decision Quality Makes decisions based on analysis, experience and judgement 50 Drive and Delivery Priority Setting Knows what to concentrate on and when to do it 53 Drive and Delivery Drive for Results Steadfastly pushes self and others to achieve results 24 Functional/Technical Skills Functional/Technical Skills Understands own job and stays current in functional expertise 15 Interpersonal Effectiveness Customer Focus All things begin with the customer 32 Interpersonal Effectiveness Learning on the Fly Adapts and learns in new situations 5 Strategic Contribution Business Acumen Understands the core business related to role and function
• Roles WITHIN IT model: IT systems Engineer II & II
• Roles OUTSIDE IT model: Systems Enginner, Systems Administrator, Network Administrator/Engineer, Help Desk Support, Analyst, Web Developer, Security
• Roles WITHIN IT model: Production Supp Manager, Infrastructure-, Supp Manager, Sen Infrastructure Manager, Business Solutions, Integration
• Roles OUTSIDE IT model: Business Project Leader, Qual Org Leadership Roles (Black Belt)
Publiceringsdatum2017-07-27Så ansöker duSista dag att ansöka är 2017-09-10
Kontaktgineetc@hcl.comFöretagHCL Technologies Sweden AB
AdressHCL Technologies Sweden AB
41878 GÖTEBORG
KontorsadressGunnar Engellaus Väg 3, DA-huset
Jobbnummer 3617645
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