Support Engineer

Klarna AB / Supportteknikerjobb / Stockholm
2014-12-16
Observera att sista ansökningsdag har passerat.
➡️ Klicka här för den senare publicerade platsannonsen "Support Engineer" (publicerad 2015-12-18) ⬅️

Visa alla supportteknikerjobb i Stockholm, Solna, Lidingö, Sundbyberg, Danderyd eller i hela Sverige
Visa alla jobb hos Klarna AB i Stockholm, Uppsala eller i hela Sverige

Klarnas remarkable growth continues and that also generates more support tickets from the business. We are now looking for one Support Engineer to join our IT Services & Support team, to help us with the increasing number of tickets.

As a Support Engineer you will act as the first and second line of defense regarding IT related questions at Klarna, replying to e-mails and receiving physical visitors at the Stockholm office. We are currently 8 employees including manager, with one employee situated in Cologne, Germany.

The main goals are to provide excellent service to Klarnas employees acting as a professional and friendly contact surface. The employee reaches these goals by understanding the user, acting calm and professional in stressful situations and having a wide rather than deep technical know-how. Its crucial that the employee always strives to learn more, take new initiatives and independently makes sure cases gets prioritized and resolved.

Day to day tasks...

• Provide technical support for all Klarnas employees, onsite and remotely
• Receive, install and provision desktop/laptop computers and cell phones
• Maintain office equipment such as printers, projectors and TV:s
• Install, provision and package new software and operating system images
• Manage Klarnas Active Directory, file server, print server and other systems close to the clients
• Keep inventory of hardware and accessories
• Create, remove and manage user accounts for all Klarnas employees and consultants
• Manage cloud services such as Google Apps, Lucidchart and Smartsheet
• Document troubleshooting, knowledge base articles and system design centrally
• Continuously evaluate the departments internal routines and procedures to scale with Klarnas expansion

Location Stockholm, Sweden

Publiceringsdatum
2014-12-16

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast månads- vecko- eller timlön

Så ansöker du
Klicka på denna länk för att göra din ansökan

Företag
KLARNA AB

Adress
KLARNA AB
Sveavägen 46
11134 STOCKHOLM

Kontorsadress
Sveavägen 46
STOCKHOLM
Visa på karta

Övriga kontaktuppgifter
Telefonnummer: 08-12012000

Jobbnummer
2103167

Observera att sista ansökningsdag har passerat.

Support Engineer

Prenumerera på jobb från Klarna AB