Support Engineer

Klarna AB / Supportteknikerjobb / Stockholm
Observera att sista ansökningsdag har passerat.


Visa alla supportteknikerjobb i Stockholm, Solna, Lidingö, Sundbyberg, Danderyd eller i hela Sverige
Visa alla jobb hos Klarna AB i Stockholm, Uppsala eller i hela Sverige

Klarnas remarkable growth continues and that also generates more support tickets from the business. We are now looking for one Support Engineer to join our IT Services & Support team, to help us with the increasing number of tickets.

As a Support Engineer you will act as the first and second line of defense regarding IT related questions at Klarna, replying to e-mails and receiving physical visitors at the Stockholm office. We are currently 8 employees including manager, with one employee situated in Cologne, Germany.

The main goals are to provide excellent service to Klarnas employees acting as a professional and friendly contact surface. The employee reaches these goals by understanding the user, acting calm and professional in stressful situations and having a wide rather than deep technical know-how. It?s crucial that the employee always strives to learn more, take new initiatives and independently makes sure cases gets prioritized and resolved.

Day to day tasks?

Provide technical support for all Klarnas? employees, onsite and remotely
Receive, install and provision desktop/laptop computers and cell phones
Maintain office equipment such as printers, projectors and TV:s
Install, provision and package new software and operating system images
Manage Klarnas? Active Directory, file server, print server and other systems close to the clients
Keep inventory of hardware and accessories
Create, remove and manage user accounts for all Klarnas? employees and consultants
Manage cloud services such as Google Apps, Lucidchart and Smartsheet
Document troubleshooting, knowledge base articles and system design centrally
Continuously evaluate the department?s internal routines and procedures to scale with Klarnas? expansion

Location Stockholm, Sweden

Varaktighet, arbetstid
Tillsvidare
Heltid

Publiceringsdatum
2015-12-18

Ersättning
Fast månads- vecko- eller timlön

Så ansöker du
Klicka på denna länk för att göra din ansökan

Företag
KLARNA AB

Adress
KLARNA AB
Sveavägen 46
11134 STOCKHOLM

Kontorsadress
Sveavägen 46
STOCKHOLM

Övriga kontaktuppgifter
Telefonnummer: 08-12012000

Jobbnummer
2584226

Observera att sista ansökningsdag har passerat.

                   

Prenumerera på jobb från Klarna AB

Fyll i din e-postadress för att få e-postnotifiering när det dyker upp fler lediga jobb hos Klarna AB: