Service Manager, Malmö (SE) or Glostrup (DK)
Ikano Bank / Datajobb / Malmö
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hela Sverige Visa alla jobb hos Ikano Bank i Malmö,
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hela Sverige As a Service Manager, you will be a part of the Service Management-organisation within IT at Ikano Bank.
You will be responsible for managing Ikano Bank's IT services by collaborating with business, internal IT, external service suppliers and service end user stakeholders.
You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let's achieve great things together.
We offer services that simplify finance
As a Service Manager, you will be responsible for IT services throughout their lifecycle with an accountability of service delivery so that the services meet business and end user needs in a cost effective manner.
You will get a wide array of assignments, where your main responsibilities will be:
• Ensuring business receives the right-sized services that fit the business purpose
• Innovating and introducing new services for the business
• Creating and maintaining development roadmap for the services
• Managing the demand and development of services
• Ensuring business alignment of services and the fostering of new innovations
• Financial management of the designated IT services
• Ensuring quality of services
• Ensuring efficient delivery of designated services including all parties participating to the delivery
• Reviewing and prioritizing continual improvements to the services
We offer you
Operating at the centre of events, you will be the captain of your service domain driving it with a high level of pro-activeness, responsiveness, cost consciousness and pride. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work.You will be balancing business understanding and collaboration with your in-depth competence of service and supplier management. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise and growth follows.
Are you the one for Ikano?
You have 5+ years' experience in service management, including project management, good knowledge in change management- You have the ability to balance business understanding with in-depth competence in the area of Service Management, as well as working in a complex multiple vendor environment.
You have a minimum of Bachelor's degree within the area of Technology, Economics, or similar sciences. Professional Certifications in relevant ICT standards are a plus, in for example ITIL, project management, architecture and agile development areas.
You preferably have experience and competence within the area of banking and/or experience of working with IT Transformation. You have utilized your experience in similar changing environments and positions, working with IT Service Management best practice frameworks and methods.
As a person you are a positive team player that enjoys working in an ever evolving environment. You dare to simplify the complex and learn from experiences. You are business minded and open to new ideas and personal growth. As a leader you are proactive, coaching and inspiring and have good communication skills: A decisive Service Manager that sets clear and SMART goals and follows up on them.
Join us now - together we will find a better way
We want our customers, partners and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together and daring to be different. These values should feel natural to you.
Please submit your application with your CV and a cover letter to us prior to 2018-09-30, and note that we are unable to accept applications via email. More information can be given by Patrik Andersson at
patrik.andersson@ikano.se.
About us
Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, residential and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on
www.ikanogroup.comVaraktighet, arbetstid
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Publiceringsdatum2018-09-04ErsättningEnligt överenskommelse
Så ansöker duSista dag att ansöka är 2018-09-30
Klicka på denna länk för att göra din ansökanFöretagIkano Bank
AdressIkano Bank
Hyllie Boulevard 27
21532 Malmö
KontorsadressHyllie Boulevard 27
Jobbnummer 4328303
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