Service Engineer/Product Specialist - BU Marine at Volvo Penta
Volvo Business Services AB / Maskiningenjörsjobb / Göteborg
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hela Sverige Do you have a passion for solving technical issues and can feel the satisfaction of also going on site to utilize your skills hands on, and want to be an important player supporting our Business Partners to be number one in uptime and support our customers success?
Would you like to work in different arenas and with different cultures, one day working with technical support from our headquarter office and the week after being on site helping service technicians in another country having issues with either a Diesel drive line or an electrical drive line? Or why not taking part of building a remote Digital support utilizing new technologies like AR?
Would you enjoy visiting a boat in the Mediterranean and help the customer get back in business representing Volvo Penta Headquarter as a Product Specialist?
Then we might just have the perfect role for you!
Volvo Penta knows the importance of building a life cycle relation with our customers, as we believe this is the key to success. One important part of this relation is the focus on Technical Support.
Within Technical Support you will join the headquarter technical support team and flying doctors. You will support our business partners and customers with technical cases and when needed you will have the opportunity to fly out and support on site.
Main activities and responsibilities:
Support our Marine business partners and customers with a focus on the Yacht and Marine commercial segments on technical issues
Work closely with our Marine Technical headquarter team to resolve technical issues
Take part of the new technologies being introduced
What can we offer?
You will be a part of a global team and work in close cooperation with colleagues within the Service Market Marin in the headquarter team and as well with the service engineers in our market units globally.
We trust our colleagues to do their best and we always value and encourage opinions and ideas. Therefore, if you like and enjoy challenges, if you are business minded and see change and transformation as a source to inspiration then we are sure that you will be a great benefit to our team.
As you globally will work with technical support, the role requires travelling to different parts of the world. The travelling can however mostly be planned to fit both your agenda as well as our Business Partners.
We offer a challenging position where you can affect your own work. We have an open and friendly atmosphere where we help and respect each other.
We offer a job in a high performing organization, with good and competent colleagues, and good career opportunities.
Required knowledge, experience:
Excellent communication skills
Experienced in and interested in working with customers
Technical background and experience
Fluent in Swedish and English, both written and spoken
Any other language skills are a bonus
Workshop experience or knowledge is appreciated
Personal qualities:
A passion for problem solving and finding solutions
Strong relationship building skills
A strategic approach to develop the tech support
Team oriented and with the ability to work alone
Ability to manage peaks in workload
Curiosity of new places and customers
Technical interest
But most of all, you who have the passion and interest within the area of technical support and customer service/support combined with dealing with business partner technicians, and eager to learn more within this field as we believe that your attitude is the most important and valuable asset to us.
If you are action oriented, flexible and love challenges, then please send your application because we are hoping to hear from you!
Kindly note that due to GDPR, we will not accept applications via mail. Please use our career site.
Publiceringsdatum2022-06-09Så ansöker duSista dag att ansöka är 2022-08-07
Klicka på denna länk för att göra din ansökanFöretagVolvo Business Services AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Volvo Business Services AB (org.nr 556029-5197)
405 08 GÖTEBORG
Arbetsplats Volvo Group
Jobbnummer 6728161
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