Sales Partner, hourly employment, Corporate Support in Business Banking
Nordea Bank Abp, Filial i Sverige / Bankjobb / Göteborg
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hela Sverige Nordea is a leading Nordic universal bank. We are helping our customers realise their dreams and aspirations - and we have done that for 200 years. We want to make a real difference for our customers and the communities where we operate - by being a strong and personal financial partner.
Job ID: 19566
Would you like to develop within delivering great customer experiences and be a part of Corporate Supports exciting journey becoming Sales Partners, to Business Partners in Business Banking?
At Nordea, we see that the world is changing fast - and we want to be one step ahead of the curve. That's why we're deeply committed to providing the financial solutions of tomorrow to our customers.
We're creating an agile environment where we experiment and grow together - and we need your ideas and unique background. With us, you'll be in good company with a chance to make your mark on something bigger.
About this opportunity
Welcome to Corporate Support within Business Banking. We add value by assisting and interacting with our Relationship Managers as Sales Partners, where being proactive and providing excellent customer service are key ingredients for success.
We are now looking for temporary (hourly employment for 6 months with possibility to prolong) employed Team Members to join our strong RM Support team with specialist competence in daily banking and possibility to take part in our RM-project.
The RM-project aims to free up time for our Relationship Managers where you will do selected tasks.
You will be a part of our corporate customers daily banking agenda. You will be introduced to various product areas and learn how to deliver super customer value. Together, we strive to increase customer satisfaction and profitability by developing solutions to streamline customer needs and routines.
The role is based in Gothenburg.
What you'll be doing:
* In this position you will interact with our customers in daily banking related inquiries via answering incoming calls and e-mails.
* RM Support is a nationwide support which covers the portfolios of Relationship Managers all over Sweden. We help, guide and support customers, as well as RM's with administration related tasks and proactive activities.
* You will be a part of a strong team-oriented performance culture.
* You will work closely towards our product units and internal stakeholders.
* Possibility to take part in our RM Elevate-project.
Who you are
Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best - and that we imagine you share with us.
To succeed in this role, we believe that you:
* Share our passion for delivering great customer experiences.
* Love learning and trying new things, and you're excited about bringing your ideas to the table.
* Are self-driven, with problem solving skills and have a structured approach with a critical eye for details.
* Act with integrity and have the ability to create solid relationships with internal stakeholders.
* Are a team-player focusing on how we profit from knowledge sharing, feedback and new ideas.
* Can work under pressure and are used to adopt to frequently changing environment.
* Have strong communication skills in Swedish, as well as in English.
If this sounds like you, get in touch!
Next steps
Please submit your application no later than 16/10/2023. In this recruitment interviews will be held continuously so we urge you to apply as soon as possible.
For more information about the position, you are welcome to contact Head of RM Support Albina Dzudzevic, at
albina.dzudzevic@nordea.se or + 4673-5652697.
For union information, please contact
finansforbundet@nordea.se or
SACONordea@nordea.com.
At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.
Ersättning Undefined
Så ansöker du Sista dag att ansöka är 2023-11-01
Klicka på denna länk för att göra din ansökan Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "19566-41952309".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Nordea Bank Abp, Filial i Sverige (org.nr 516411-1683)
Arbetsplats Nordea
Kontakt PRS Team
00000000 Jobbnummer 8158097
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