Product Support Area Manager
Cargotec Sweden AB / Maskiningenjörsjobb / Ljungby
2023-04-06
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hela Sverige Kalmar keeps global trade moving. Our innovative solutions contribute to every fourth container movement in the world and help transform the future of cargo handling. We believe in collaboration, delivering on our promises and that people make the difference.
Making your next move count
Do you have experience working in a cross-functional and cross-cultural environment and having a high level in communication skills? Then this role as a Product Support Area Manager at Kalmar could be the next step in your career!
In this role you will be area responsible in the After Sales Technical Support and warranty handling to Kalmar and Kalmar representatives.
The location of this position is Ljungby, Sweden and you will report to Tommy Karlsson, Head Product Support.
Main tasks and responsibilities
In this role you will provide technical support and product knowledge to Kalmar and Kalmar representatives worldwide as well as warranty handling within the assigned market area. You will be collecting and providing the product quality feedback to concerned functions and projects within Counterbalance products.
Other tasks:
Act as a part of the "Task Force" in the investigation of incidents and participate in further collaboration when needed.
Product Lifetime Care Process, participate in meeting forums and take part in the information and actions that are deemed necessary.
Participate in NPD project for assigned machine model.
Create service bulletins and technical instructions.
What you'll need to succeed
Bachelor's degree in engineering or equivalent experience.
Electrical college education or background in machine electrics is valued.
Product knowledge and experience in service support globally.
Product knowledge and experience from similar assignments are qualifying.
Domestic as international travelling is part of the role.
As a person you are service oriented, able to establish internal and external networks. You are also fluent in English both in speaking and writing. Knowledge in other languages is qualifying. You possess the ability to do independent work as well as teamwork and focus on customer needs. You are good at multitasking, business oriented, with diplomatic skills and a positive attitude. You are also a thorough analytical ability and well-structured problem solver.
You will be part of
You will be working together with all parts of our global organization and suppliers.
We believe in our people as it is our people who really make the difference. We always work in close collaboration with our customers, deliver on our promises and never walk away no matter how big the challenge. We succeed because we do it together.
With us, you will have the opportunity to realise your potential and become an important member of our global team.
More benefits:
We offer a competitive salary and comprehensive benefits package geared to boost health and wellbeing.
All our employees are offered comprehensive Learning & Development opportunities, annual development plan and career progression opportunities.
In most of our positions, you have flexible working hours and hybrid work (combination of remote work and on-site work).
At Cargotec, you will join a truly international working environment and support making global trade faster, smarter and more sustainable - smarter cargo flow for a better everyday.
Interested to join?
For further information please contact Tommy Karlsson, Head Product Support, by email at
tommy.t.karlsson@kalmarglobal.com.
If you are excited about this opportunity, please submit your application by 01.05.2023.
Please note that the interview process may begin before the closing date of the job posting.
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Kalmar is part of Cargotec
Kalmar offers the widest range of cargo handling solutions and services to ports, terminals, distribution centres and to the heavy industry. Kalmar is the industry forerunner in terminal automation and in energy efficient container handling, with one in four container movements around the globe being handled by a Kalmar solution. Through its extensive product portfolio, global service network and ability to enable a seamless integration of different terminal processes, Kalmar improves the efficiency of every move.
www.kalmarglobal.comKalmar is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2022 totalled approximately EUR 4 billion and it employs around 11,500 people.
www.cargotec.com Så ansöker du Sista dag att ansöka är 2023-05-01
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Cargotec Sweden AB (org.nr 556014-5418),
https://www.kalmarglobal.com/ Movägen 1 (
visa karta)
341 32 LJUNGBY
Jobbnummer 7635719
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