Product Specialist Door Stations - New Business
Axis Communications / Datajobb / Lund
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hela Sverige About Axis Communications
Axis enables a smarter and safer world by creating network solutions that provide insights for improving security and new ways of doing business. As the industry leader in network video, Axis offers products and services for video surveillance and analytics, access control, and audio systems. Axis has more than 3,000 dedicated employees in over 50 countries and collaborates with partners worldwide to deliver customer solutions.
For more information about Axis, please visit our website
www.axis.com .
Reference number: 2406
WHAT IS AXIS?
At Axis, great ideas have a way of becoming great products. We are a fast growing and innovative company with a global footprint. Our success is largely due to our highly skilled staff and our strong culture of daring to succeed and allowing ourselves to constantly break new ground. We are proud of our joyful, cooperative working environment, where we work closely with our colleagues and with a dedication to making a difference.
Axis initiative within Door stations is an area that are expanding rapidly and becoming increasingly important as part of the total offering to the market. We are therefore looking for expanding our team of Product Specialist.
WHAT WILL YOU DO?
As Product Specialist for Axis Door Stations within our New Business Team, you will work closely with the product manager, managing the life of existing products and providing valuable input to the definition of new ones. All Axis Door stations are designed in-house and as part of the R&D projects you are expected to provide expert input on customer needs and issues as well as represent product management. You will also be responsible for handling the complex support cases escalated from our local technical service teams worldwide. Your work can be divided into four general areas:
Solve customer cases: Solve and prioritize support cases of a high complexity, either on your own, or in close cooperation with Axis engineers.
Take part in the development of new products, solutions and firmware, as an expert on customer needs, expectations and requirements.
Maintain and develop product functionality: Identify new requirements, plan for new and maintain existing functionality, assist in pre-sales issues, etc.
Drive competence: The product specialist team owns the internal and external product information pages and writes technical notes, FAQs and white papers.
The role involves some travelling, around 30 days per year.
WHO ARE WE LOOKING FOR?
We are looking for a driven and structured individual with experience and talent in problem solving. We believe you have a service minded attitude and that you are practical when it comes to technical matters, as you will need to do hands-on product testing and product evaluation. It is of great value if you have technical knowledge and experience from installing and working with Video door stations/intercom, Physical Access Control and/or IP network products.
You have great social skills and an ability to manage and perform in a multi-cultural environment with international contacts. You are always open to customers and colleagues, contributing to a good team spirit and a productive environment. Furthermore we believe you have:
At least 5 years work experience.
A pedagogic approach, both spoken and written, when explaining technical matters.
A deep understanding of technical matters and preferably experience of test procedures, trouble-shooting and product evaluation.
Experience from working in development projects and of creating training materials.
Interest in and experience of documentation, including reviewing manuals and guides, updates and corrections to web pages, web-based tools, internal support information, etc.
Excellent English skills, written and verbal.
Swedish language skills: not essential, but a distinct advantage.
THE NEW BUSINESS TEAM
New Business is an organization within AXIS with teams in Lund, Sweden and Prague, Czech Republic. We are responsible for evaluating new business ideas and M&A opportunities from a technical and a commercial perspective. We develop a number of innovative product lines outside Axis network video, to offer our customers the best products, solutions and services on the market. The team has market oriented product and solutions resources, product development resources and a M&A team. The ambition is to leverage on Axis existing expertise and capacity which build on a flexible and open co-operation with other departments.
WHAT AXIS CAN DO FOR YOU
Axis is a fast growing and exciting company, already the world leader in our main field - network video. As a Product Specialist Door Stations at Axis you will have a great possibility show your professional skills and build a network within our organization to promote a continued success with the company. You will have the opportunity to develop in an organization that values creativity and promotes individual growth. We welcome your application and look forward to the possibility of you joining us!
READY TO ACT?
Axis is a company realizing the benefits of a diverse workforce. We know that diversity in groups creates a better working environment and promotes creativity, something that is fundamental for our success. We are looking forward to growing together with you!
Find out more from our Director Business Development, New Business, Ola Jönsson, 046-272 1800. We review applications continuously!
Varaktighet, arbetstid
Heltid Heltid
Publiceringsdatum2018-09-17ErsättningFast lön
Så ansöker duSista dag att ansöka är 2018-10-15
Klicka på denna länk för att göra din ansökanKontakt1. Ola Jönsson +46 46 272 1800
2. Martin Andersen +46 46 272 1800
FöretagAxis Communications
AdressAxis Communications
Emdalavägen 14
22369 Lund
KontorsadressEmdalavägen 14
Jobbnummer 4350898
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