Product Specialist
Axis Communications / Logistikjobb / Lund
2014-12-04
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➡️ Klicka här för den senare publicerade platsannonsen "Product Specialist" (publicerad 2019-06-07) ⬅️
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hela Sverige About Axis Communications
Axis offers intelligent security solutions that enable a smarter, safer world. As the global market leader in network video, Axis is driving the industry by continually launching innovative network products based on an open platform - delivering high value to its customers and carried through a global partner network. Axis has long-term relationships with partners and provides them with knowledge and ground-breaking network products in existing and new markets.
Axis has more than 1,600 dedicated employees in more than 40 countries around the world, supported by a network of over 60,000 partners across 179 countries. Founded in 1984, Axis is a Sweden-based company listed on NASDAQ OMX Stockholm under the ticker AXIS. For more information about Axis, please visit our website
www.axis.com .
Reference number: 1242
WHAT IS AXIS?
Axis is a fast growing and innovative IT company with a global footprint. Our success is largely due to our highly skilled staff and our strong culture of daring to succeed and allowing ourselves to constantly break new ground. We allow and promote independent thinking; we seek to act as one, to be always open, and to think big!
We are now looking for a Product Specialist to join our PTZ Camera team.
WHAT WILL YOU DO?
As Product Specialist for Axis PTZ cameras you will work closely with the product manager, managing the life of existing products and providing valuable input to the definition of new ones. All Axis video products are designed in-house and as part of the R&D projects you are expected to provide expert input on customer needs and issues as well being a technical expert of the product. You will also be responsible for handling the complex support cases escalated from our local technical service teams worldwide. Your work can be divided into four general areas:
• Take part in the development of new products and new firmware, as an expert on customer needs, expectations and requirements.
• Maintain and develop product functionality: Identify new requirements, plan for new and maintain existing functionality, assist in pre-sales issues, etc.
• Drive competence: The product specialist team provides product information like technical notes, white papers, FAQ and review user manuals and installation guidelines. Product specialists also provide internal product training.
• Solve customer cases: Solve and prioritize support cases of a high complexity, either on your own, or in close cooperation with Axis engineers.
• The role involves limited travelling, up to 15 days a year.
WHO ARE WE LOOKING FOR?
We are looking for a driven and structured individual with experience and talent in problem solving. We believe you have a service minded attitude and that you are practical when it comes to technical matters, as you will need to do hands-on product testing and product evaluation. It is of great value if you have technical knowledge and experience from working with IP video technology and/or Axis video products.
You have great social skills and an ability to manage and perform in a multi-cultural environment with international contacts. You are always open to customers and colleagues, contributing to a good team spirit and a productive environment. Furthermore we believe you have:
• At least 5 years work experience.
• A pedagogic approach, both spoken and written, when explaining technical matters
• A deep understanding of technical matters and preferably experience of test procedures, trouble-shooting and product evaluation.
• Experience from working in development projects and of creating training materials
• Interest in and experience of documentation, including reviewing manuals and guides, updates and corrections to web pages, web-based tools, internal support information, etc.
• Excellent English skills, written and verbal.
• Swedish language skills: not essential, but a distinct advantage.
WHAT CAN AXIS DO FOR YOU?
This is a great possibility to take part in supporting and developing a central part of our product portfolio, together with a focused team with the support of a larger organization. If you’re looking for a challenge and want to be part of a great entrepreneurial spirit, this is a chance of a lifetime. In addition we can offer a truly global environment working with the latest technology in complex systems and applications. Come join us!
READY TO ACT?
Axis is a company realizing the benefits of a diverse workforce. We know that diversity in groups creates a better working environment and promotes creativity, something that is fundamental for our success.
Find out more about the position from our Manager Product Specialists, Gunilla Wejfeldt at 046- 272 1800.
This recruitment is handled solely by Axis Communications AB, and we politely but firmly decline all calls from recruitment and consulting companies.
Publiceringsdatum2014-12-04Arbetstider och omfattningHeltid Heltid
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2014-12-18
Klicka på denna länk för att göra din ansökanKontaktGunilla Wejfeldt +46 46 272 1800
FöretagAxis Communications
AdressAxis Communications
Emdalavägen 14
22369 Lund
KontorsadressEmdalavägen 14
Övriga kontaktuppgifter Jobbnummer 2091134
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